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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
547 Reviews
Call Service Center (765) 553-6861

547 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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January 27, 2025

Very professional friendly ,they thought it would take four days to a week to get blower got it in a few More

by pullen_troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We're glad we could exceed your expectations and if you need anything else, don’t hesitate to reach out!

January 21, 2025

Kolton went above and beyond to make sure my car was safe to drive and kept me involved in what was going on. More

by mindy_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you so much for sharing your experience! We’re so glad to hear that Kolton went above and beyond to ensure your car was safe and kept you informed throughout the process. We truly appreciate your trust in us, and we’ll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!

January 20, 2025

The young lady that helped me was very informative and kept me up-to-date with what was going on with my vehicle. More

by kiaraally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you for sharing your positive experience! We truly value clear communication with our customers, and it’s great to know she made a difference during your visit. If you need anything else, feel free to reach out!

January 20, 2025

They did a good fast job and did great work and was very respectful and nice and did wonderful job and got me as soon as it was done More

by djack19668416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with us. It's awesome that you felt well taken care of and that the job was done quickly and with quality. We really appreciate your kind words and hope to work with you again in the future!

January 20, 2025

I waited additional 40min for someone to pull up my truck after service was done. More

by Kaitlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you for your feedback, and we apologize for the wait. We understand how frustrating that must have been, especially after your service was completed. We’ll work on improving our process to ensure that this doesn’t happen again. We appreciate your patience and hope to provide a smoother experience next time!

January 20, 2025

Fast and satisfying and friendly I would have more repairs done and button motors Add oil changes and rotation of tires More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2025

Did a fantastic job, tookcare of everything that needed done.well be back fof more service. More

by genejones2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2025

These guys always put customers first. Jada went above and beyond for my oil change. Made the process convenient. Thanks for the shuttle ride and delivery of my Jeep Grand Cherokee L. More

by connert850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2025

The only complaint I had was how long it took to complete the oil change. We checked in at 3:45 and out at 5:00. I’ve been here before and never waited that long. More

by lonniejohnson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you for your feedback! We truly appreciate you bringing this to our attention. We're sorry for the extended wait time during your oil change, as we know your time is valuable. We'll work on improving our process to ensure quicker service in the future. We hope to provide a better experience next time, and we appreciate your continued trust in us!

January 18, 2025

Good work and communication so far. I'll be back to have some more work done. More

by Allout06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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