Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Button CDJR

Kokomo, IN

Overview
Employees
Reviews
Vehicles
4.7
657 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
Contact Dealership

1220 E Blvd

Kokomo, IN

46902

Directions

By Type

Showing 657 reviews

December 21, 2024

It was a great service. Took the time and explained everything and answered all my questions. More

by oatilden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Button CDJR responded

Thank you for sharing your experience! We're so glad to hear that our team provided great service, took the time to explain everything, and answered all your questions. Your satisfaction is our priority, and we appreciate your trust in us!

December 20, 2024

Poor customer service. Had appointment on a Wednesday, checked in and was promised that the vehicle would be done by end of the week. Wasn't ready till the following Tuesd More

by JEFFK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika Tobin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Button CDJR responded

Thank you for sharing your feedback. We sincerely apologize for the poor customer service and the delays you experienced with your vehicle repair. We understand how frustrating it is to be promised a completion timeline, only for the vehicle to be delayed, and then to have only part of the work done. This is not the level of service we strive to provide. We take your concerns seriously and will address this internally to improve communication and ensure repairs are completed as promised. We truly value your time and hope to have the opportunity to make this right moving forward.

December 20, 2024

Fast friendly courteous knowledgeable the waiting room was clean and refreshments was well stocked was a pleasant atmosphere More

by swright0502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear you had a fast, friendly, and comfortable experience. We take pride in maintaining a clean waiting area with stocked refreshments, and we're pleased it contributed to a pleasant atmosphere. We look forward to serving you again!

December 19, 2024

First rate fair price when purchased, most organized and knowledgeable service department I have ever seen, and you bring friendliness to a whole new level. No reason to go anywhere else. Thank you! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sweeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your incredible feedback! We're so glad to hear you had such a positive experience with both the purchase and service departments. Providing fair prices, expert service, and a friendly atmosphere is what we strive for. We truly appreciate your loyalty and look forward to serving you again!

December 19, 2024

Shannon is very professional and courteous and made sure my vehicle was taken care of More

by dmbyrdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your feedback. We're glad to hear that Shannon provided professional and courteous service, making sure your vehicle was well taken care of. We appreciate your trust and look forward to assisting you again.

December 19, 2024

Great service. Had oil change, tires rotated and a recall all taken care of at the same time. More

by breed331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for sharing your experience. We're pleased we could take care of everything for you in one visit. Your convenience is important to us, and we look forward to providing you with excellent service again soon.

December 19, 2024

Wouldn’t answer the service phone. Would answer messages sent. Had appointment for 9 am but didn’t pick vehicle up till 10:30. Tried to sell me two air filters when they were supposed More

by raalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who was working in service
Report | Print
Jan 02, 2025 -

Button CDJR responded

Thank you for sharing your experience, and we sincerely apologize for the multiple issues you encountered during your visit. We understand your frustration with the delays and lack of communication. This is certainly not the level of service we aim to provide, and we will be addressing these concerns with our team to ensure that we handle future appointments more efficiently and transparently. We deeply regret that we didn't meet your expectations and will take your feedback seriously to improve both communication and service delivery. We truly appreciate your patience and hope to have the opportunity to provide a better experience in the future.

December 19, 2024

We were not pleased and felt we were treated unfair considering we had just purchased the van in July 2024 even though it was used. If the battery had been checked properly we would not have had to rep More

by neilhart1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Button CDJR responded

We’re very sorry to hear about your experience and truly understand your frustration. We understand how upsetting it must be to face an unexpected expense, especially when you were hoping the warranty would cover it. We take your concerns seriously and will review this situation to see how we can better support you moving forward. Your satisfaction is important to us, and we would appreciate the opportunity to make this right. Thank you for sharing your feedback.

December 19, 2024

Great customer service and the service was fast. Thank you again for the great experience More

by jazzlowery.jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your kind words. We're glad you enjoyed the fast and excellent customer service. We appreciate your support and look forward to serving you again.

December 19, 2024

Button has always treated me and my 2012 300 very well. I would highly recommend this dealership. More

by irelandf13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your kind words! We're thrilled to hear you've had such a positive experience with us and your 2012 300. We truly appreciate your recommendation and look forward to continuing to serve you in the future.

1
...
7
8
9
...
66