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Button CDJR

Kokomo, IN

Overview
Employees
Reviews
Vehicles
4.7
648 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
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1220 E Blvd

Kokomo, IN

46902

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Showing 648 reviews

December 31, 2024

Good selection of vehicles. Friendly knowledgeable helpful sales and finance staff. Reassuring about any future service or recalls vehicles may need. So I bought 2 Wranglers in More

by dieslpower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your fantastic experience! We’re so happy to hear that our team provided you with friendly, knowledgeable, and helpful service, and that you felt reassured about any future service or recalls. Congratulations on your two new Wranglers! We truly appreciate your trust in us and look forward to assisting you again whenever you need.

December 31, 2024

Very friendly atmosphere very quickly got my vehicle in and without long waiting very efficient More

by William.whaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for your kind review! We’re thrilled to hear that you experienced a friendly atmosphere and efficient service. Getting your vehicle in quickly and minimizing wait time is always our goal, and we're glad we were able to meet your expectations. We look forward to serving you again in the future!

December 31, 2024

They didn't do the job as I asked so I had to bring it back a different day to get the job completed correctly More

by redmonbrian
Recommend Dealer
No
Employees Worked With
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
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Jan 02, 2025 -

Button CDJR responded

We sincerely apologize for not completing the job as requested during your initial visit. This is not the level of service we aim to provide, and we understand how frustrating it must have been to have to return on another day. We appreciate your patience, and we will be addressing this internally to ensure better attention to detail moving forward. Thank you for bringing this to our attention, and we hope to provide you with a more seamless experience in the future.

December 30, 2024

I didn't realize I needed an appointment for the quick lube oil change. But Garritt as always was super helpful and got me quick. Service was fast and the Winter check items were gone over. More

by gregbrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Button CDJR responded

Thank you for your feedback! We're glad to hear that Garritt was able to assist you and provide quick service despite the appointment confusion. We strive to offer a smooth and efficient experience for our customers, and we're happy that the Winter check items were thoroughly reviewed as well. We still offer walk-in's, but now offer oil change appointments to better accommodate our customers schedules. We appreciate your understanding and are always here to help you in the future. Thank you for choosing us, and we look forward to serving you again!

December 30, 2024

I scheduled an appointment and had to wait an hour and a half. Pulled up to service door waiting for door to open. But older lady was to busy. Got out of truck and went in. She asked if I had an appointmen More

by Troy Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Button CDJR responded

Thank you for sharing your experience, and we apologize for the inconvenience and frustration caused during your visit. It’s unacceptable that you had to wait so long and deal with unnecessary delays when you arrived for your scheduled appointment. We understand how frustrating it must have been to have to walk inside for the door to be opened when you were already in front of the service area. We’ll address this with our team to ensure better communication and more efficient service for future visits. Your time is valuable, and we appreciate your patience. We hope to provide a smoother experience next time you visit.

December 30, 2024

They are awesome they have always taken care of us in a prompt and professional way More

by kennyworden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for your amazing feedback! We’re so happy to hear that we’ve consistently taken care of you in a prompt and professional manner. Your satisfaction is always our top priority, and we appreciate your trust in us. We look forward to continuing to serve you in the future!

December 30, 2024

Erica was friendly and courteous as was the gentleman who greeted me. Service work was handled timely.! Waiting area was clean. Enjoyed the amenities while waiting. More

by apko11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your positive experience! We’re so glad to hear that Erica and our team made you feel welcome and provided courteous service. It’s great to know that the service was completed in a timely manner and that you enjoyed the amenities in our clean waiting area. We appreciate your feedback and look forward to serving you again!

December 30, 2024

Great customer service. Thorough and complete work by the technician. Suggested more items to be done but did not push. More

by melissanpruett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your thoughtful review! We’re so glad to hear that you experienced great customer service and thorough, complete work from our technician. It’s important to us that we provide helpful suggestions without pressure, and we’re happy that our team made a positive impression. We look forward to assisting you again in the future!

December 30, 2024

Jada always does such a great job! She’s quick to respond and quick to get me in! More

by jess031988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for your kind words! We’re so glad to hear that Jada consistently provides excellent service by responding quickly and getting you in without delay. We truly appreciate your feedback and look forward to continuing to serve you in the future!

December 30, 2024

The team was great and supported my needs. There were a few last minute battery charges to update and the team gave me a vehicle for the day. A+ More

by christopher.lagoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your fantastic review! We're so glad to hear that our team was able to support your needs and make your experience A+! It's great that we were able to provide a vehicle for the day while the last-minute updates were completed. We appreciate your trust and look forward to assisting you again in the future!

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