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Butler Toyota - Service Center

Macon, GA

4.8
774 Reviews

774 Reviews of Butler Toyota - Service Center

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July 20, 2023

Buying vehicle was good experience. Servicing was timely, waiting atmosphere was comfortable,service salesman knowledgeable. More

by dcart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Report | Print
Jul 25, 2023 -

Butler Toyota responded

Awesome!! Thank you so much for giving us 5 stars.

July 19, 2023

The people are always very friendly and nice. the wait was not very long.Mr. Jerry was very nice More

by eruthie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in the service department
Report | Print
Jul 25, 2023 -

Butler Toyota responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

July 18, 2023

Great service department and all sales people are great would recommend to anyone if you want a truly great experience go to Butler Toyota!! More

by stevenfrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis One’ll Sales
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Jul 19, 2023 -

Butler Toyota responded

Thanks for the great review!! We really appreciate it :)

July 16, 2023

I brought my Toyota at Jim Ellis and I will NEVER purchase another vehicle from them. I purchased my Lexus through Butler Lexus and I wished I would have brought this on from you all. That will never More

by Darleyne0963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McCall Fuller, Randy Butler, Leticia Albarado
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Jul 19, 2023 -

Butler Toyota responded

Thanks so much for sharing your experience with us and our community. It's greatly appreciated!! Let us know if we can do anything else for you 😀😀

July 11, 2023

Everyone was super friendly. In and out in about 2 hours! Very clean and plenty of space. More

by hanbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Report | Print
Jul 14, 2023 -

Butler Toyota responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

July 06, 2023

Jerry is the best! I was in and out in about an hour. That was a record More

by djedenfield
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry, Randy Butler
Report | Print
Jul 11, 2023 -

Butler Toyota responded

We Love us some JERRY!!!! We glad you do too ‼‼👍

July 04, 2023

Everyone was helpful and professioal, and the routine service was completed when estimated. Josh was very helpful, More

by bdhammond46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jul 05, 2023 -

Butler Toyota responded

Nice!! Thank you for sharing and the 5-stars !!!

July 03, 2023

Larry always gives superb customer service when I bring in my vehicle. He i very thorough on the recommendations for my vehicle. More

by shawnda
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
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Jul 05, 2023 -

Butler Toyota responded

Thanks so much for the feedback, Shawanda! It makes our day hearing about how much our customers love our service team and the great service they provide. Great Job Larry

June 28, 2023

My son said they were courteous and helpful and explained what needed to be done More

by cam92669
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Jun 29, 2023 -

Butler Toyota responded

Thanks for the review! We hope to serve you and your son again in the future.

June 28, 2023

Larry was very professional. I loved my chauffeur Shorne. I DID NOT like that I had missed one of my free services on June 3rd when I was not even aware!! Customers should receiv More

by Senior citizen
Service Time
Recommend Dealer
Yes
Employees Worked With
Larry Cummings, Shorne(driver Home & pick-up)
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Jun 29, 2023 -

Butler Toyota responded

Thank you so much, we are so lucky to have Shorne and Larry!! Please send me your full name and best phone number, customercare@butlertoyota.com, and we will make sure you are on service notifications for serves due and recalls, etc. - and - if you need some time learning your car - we have several wonderful people who will be happy to help, and you'll enjoy them, as well - Thanks again!! Customer Care folks at Butler Toyota customercare@butlertoyota.com

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