Butler Toyota - Service Center

Recent Service Service was completed as requested and in a fast and professional manner. The service department Began service a the time agreed and completed it dur Service was completed as requested and in a fast and professional manner. The service department Began service a the time agreed and completed it during the estimated time given. Thank you. More

Perfect Timing I had spoken to one of the customer service person and they recommended I come on a Tuesday for my car "check up". When I arrived, cars were every whe I had spoken to one of the customer service person and they recommended I come on a Tuesday for my car "check up". When I arrived, cars were every where and I was hesitant to stay but willing. I had to go out of town that day so we agreed that it was safe for me to drive my car and return the next day. On arrival, someone met me at my car, took care of me immediately (no other cars in line). With in a few minutes my car was back and I was resting comfortably. I was informed of choices I had in my car needs, treated extremely professionally and personally. Had all my needs taken care of and on the road again. Love my car!!!! More

service Very helpful and they addressed and fixed the issue that a different dealership continued to tell me nothing was wrong with the brakes. Butler Toyota Very helpful and they addressed and fixed the issue that a different dealership continued to tell me nothing was wrong with the brakes. Butler Toyota took the time to explain what was going on with the brakes and what they did to correct it. More

Good Service Department Took my new Venza in for initial 6 month service and was very pleased with Butler Toyota service department. They were very efficient and had my vehic Took my new Venza in for initial 6 month service and was very pleased with Butler Toyota service department. They were very efficient and had my vehicle ready in the time frame they promised! More

Expecting Punctuality I called and made an appointment and expected the assigned person to be punctual.He was not but I was assigned another rep, Jason Harris., who was alr I called and made an appointment and expected the assigned person to be punctual.He was not but I was assigned another rep, Jason Harris., who was already there.He met my expectations as a great rep. For Butler.I found him to be informative and helpful. I will request him again.The original person arrived in time to check me out. More

Car Maintenance Quick yearly maintenance on car. I drive to this dealership in lieu of one in my town for service. Great customer service compared to Toyota of McDo Quick yearly maintenance on car. I drive to this dealership in lieu of one in my town for service. Great customer service compared to Toyota of McDonough.. More

Great Service Department Brian Hatfield is the greatest service rep ever! He is so nice and we witnessed him not only being great helping us but also in helping the customer Brian Hatfield is the greatest service rep ever! He is so nice and we witnessed him not only being great helping us but also in helping the customer before us. He really made our experience with your service department and we hope to get him when we return! More

Great customer service during my regularly scheduled service Very personable and knowledgeable. Can't say enough good things about Larry Cummings - he always puts the customer first, tells me what needs to be do Very personable and knowledgeable. Can't say enough good things about Larry Cummings - he always puts the customer first, tells me what needs to be done for my car and what my options are. More

Routine Maintenance Although the title of my review is "routine maintenance," there's nothing routine about Larry Cummings' service! I love the results I receive from the Although the title of my review is "routine maintenance," there's nothing routine about Larry Cummings' service! I love the results I receive from the technicians at Butler! They're always efficient with their inspections and ensure that I know the cost of each recommended services! More

Oil change and reguar maintenance schedule. I called when I found out I would be in Macon and Larry Cummings set me up with an appointment, I got right in and out in the hour and a half I was q I called when I found out I would be in Macon and Larry Cummings set me up with an appointment, I got right in and out in the hour and a half I was quoted. I like that there was someone there to meet the car and start paperwork. I have one suggestion, however. When they come and get you to tell you the care is ready it would be nice for the rep to go through what was done and how things looked. I realize this is done when something wrong is found but it would be nice to hear an update on regular maintenance. More