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Butler Toyota - Service Center
Macon, GA
791 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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791 Reviews of Butler Toyota - Service Center
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November 27, 2017
Water Pump Replacement Brian Hatfield, the Assistant Service Manager, that works with me on my repairs is considerate, friendly, understanding and easy to talk with, he take Brian Hatfield, the Assistant Service Manager, that works with me on my repairs is considerate, friendly, understanding and easy to talk with, he takes time to explain what needs to be done and how long it will take. The service tech, Chuck, does an wonderful job whenever my car is in for service. They are a great team. More
by Wanda c Donihoo
Employees Worked With
Brian Hatfield, Assistant Service Manager and Chuck, Service Tech
November 18, 2017
Great service!!!! Jason Harris is very friendly and helpful! Service was prompt, as always! I will continue to come here and to recommend my friends and family to But Jason Harris is very friendly and helpful! Service was prompt, as always! I will continue to come here and to recommend my friends and family to Butler. More
by Blee1
Employees Worked With
Jason Harris
November 15, 2017
Great place to do business Sam took me right in and had my truck serviced as soon as possible, I didn’t have to wait all day like I have at other service places. Will be bring Sam took me right in and had my truck serviced as soon as possible, I didn’t have to wait all day like I have at other service places. Will be bringing all my toyota’s here for service More
by Tundraman
Employees Worked With
Sam
November 15, 2017
Exceptional service Brian was my service manager. We ran into an odd problem with my truck- and he bent over backwards to get it fixed correctly - i had to have a rental Brian was my service manager. We ran into an odd problem with my truck- and he bent over backwards to get it fixed correctly - i had to have a rental car for a few days (x2) and he was very gracious about that. The problem was solved and I was happy. More
by Tracy Ryan
Employees Worked With
Brian in service and Dan was the mechanic
April 03, 2017
Car serviced. Took car in for annual service. Made appointment. Car promptly serviced. Did not have to stay long. Can depend on Jerry Turner to look out for my car Took car in for annual service. Made appointment. Car promptly serviced. Did not have to stay long. Can depend on Jerry Turner to look out for my car and give me the best service! More
by Roblyn12
Employees Worked With
Jerry Turner
March 22, 2017
Service on recently purchased car This was my first visit since purchasing my car and I was satisfied with the service. The experience did not take as long as I anticipated. This was my first visit since purchasing my car and I was satisfied with the service. The experience did not take as long as I anticipated. More
by happy@123
Employees Worked With
Jason
March 07, 2017
Really friendly and helpful service. Mr hatfield provided really good information and provided an excellent customer service experience . Also found problem that was covered service. Mr hatfield provided really good information and provided an excellent customer service experience . Also found problem that was covered by warranty that I wasn't aware of . More
by Tammy
Employees Worked With
Bryan hatfield
March 01, 2017
Service Had appt. For 2pm, husband had a doctors appointment at 3pm. We arrives a little early and Jason got us taken care of and my husband and I got to his Had appt. For 2pm, husband had a doctors appointment at 3pm. We arrives a little early and Jason got us taken care of and my husband and I got to his appointment on time. More
by Lynne F. Lord
Employees Worked With
Jason
February 22, 2017
Factory required service I had a great experience with Butler. Sam was very helpful and very professional. I didn't have to wait to see him for my appt and the car was ready w I had a great experience with Butler. Sam was very helpful and very professional. I didn't have to wait to see him for my appt and the car was ready when he said it would be. More
by shawna floyd
Employees Worked With
Sam McWilliams
February 14, 2017
Scheduled service Received e-mail reminders of scheduled service. Service check in area was very clean. Technician appeared immediately and was directed to check in o Received e-mail reminders of scheduled service. Service check in area was very clean. Technician appeared immediately and was directed to check in office. Both Sam and Technician were very friendly. Comfortable waiting area. Service was completed in a very reasonable amount of time. More
by Deborah Woodcock
Employees Worked With
Sam
