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Butler Toyota - Service Center

Macon, GA

4.8
774 Reviews

774 Reviews of Butler Toyota - Service Center

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August 24, 2023

April Hester was the best! She came right over to help me when I pulled into the service bay, and she was very communicative with me and made me feel very comfortable my entir More

by ecargin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April (Service Advisor)
Aug 25, 2023 -

Butler Toyota responded

Hi ecargin, We're so grateful that took the time to share your feedback with us and I'll make sure that she receives it. I'm sure it will make her day!! Thanks for choosing Butler Toyota of Macon to serve you. We are here to serve you, family and all your friends! Have a blessed day and a wonderful weekend!!

August 18, 2023

they are the best i deal with Larry and he is friendly and i am comfort with him when i come in that who i look for More

by williswaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Aug 21, 2023 -

Butler Toyota responded

You can't go wrong with Mr. Larry- Thanks for the review. We appreciate you.

August 17, 2023

Quality work. And professional people working to help get customers in and out. Great job. More

by sunrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McCall Fuller, Randy Butler, Leticia Albarado
Aug 21, 2023 -

Butler Toyota responded

We try to make it as painless as possible!! Thanks for noticing 😉 and for the five stars!!!

August 13, 2023

Pulled up and met by someone to check me in and the car was taken back. Given a time window and was done within the hour. More

by tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 15, 2023 -

Butler Toyota responded

Nice!! We appreciate the 5 stars, Tracy.

August 12, 2023

Exceptional. Can’t think of 15 words to put here. Exceptional will have to do. More

by ragan.pollock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Aug 15, 2023 -

Butler Toyota responded

We will take it!! Thank you, Ragan!

August 09, 2023

Mr. Dustin Williams was so polite and courteous. He helped me in a timely manner. He exhibited excellent customer service skills and I was a happy customer when I left the business. More

by kelleywallace116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Williams
Aug 11, 2023 -

Butler Toyota responded

Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you, so much for choosing Butler Toyota of Macon to service you. We are here for you anytime!!!

August 05, 2023

Christopher Lee in your service dept was exceptional. Very professional and service was outstanding. Thanks again. More

by Chris Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lee
Aug 07, 2023 -

Butler Toyota responded

Taking the time to leave such a great review about our service dept and team member, has really made our day, Chris!! We are always grateful for our customers, and we Thank you!!

August 02, 2023

Very friendly staff. Always attentive to your needs. From the time I pull in to the time that I leave it's always great customer service and engagement. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Aug 04, 2023 -

Butler Toyota responded

Thanks for the positive feedback, Deb!!

August 01, 2023

Service has always been great I have bought several cars and never had any problems keep it going. More

by mapapa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hollis
Aug 04, 2023 -

Butler Toyota responded

We plan on it! Keep coming back and we'll take care of you. Have a great weekend :)

Aug 04, 2023 -

mapapa1 responded

Great service at Butler.

July 27, 2023

Took my car on time; explained clearly what was being done, and the cost. Gave me options for suggested additional services and their costs. Service completed in the estimated time. More

by rsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Butler, Leticia Albarado
Jul 27, 2023 -

Butler Toyota responded

Thank you, So, much for the great review - we appreciate you!!!

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