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Butler Toyota - Service Center
Macon, GA
775 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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775 Reviews of Butler Toyota - Service Center
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March 07, 2017
Really friendly and helpful service. Mr hatfield provided really good information and provided an excellent customer service experience . Also found problem that was covered service. Mr hatfield provided really good information and provided an excellent customer service experience . Also found problem that was covered by warranty that I wasn't aware of . More
by Tammy
Employees Worked With
Bryan hatfield
March 01, 2017
Service Had appt. For 2pm, husband had a doctors appointment at 3pm. We arrives a little early and Jason got us taken care of and my husband and I got to his Had appt. For 2pm, husband had a doctors appointment at 3pm. We arrives a little early and Jason got us taken care of and my husband and I got to his appointment on time. More
by Lynne F. Lord
Employees Worked With
Jason
February 22, 2017
Factory required service I had a great experience with Butler. Sam was very helpful and very professional. I didn't have to wait to see him for my appt and the car was ready w I had a great experience with Butler. Sam was very helpful and very professional. I didn't have to wait to see him for my appt and the car was ready when he said it would be. More
by shawna floyd
Employees Worked With
Sam McWilliams
February 14, 2017
Scheduled service Received e-mail reminders of scheduled service. Service check in area was very clean. Technician appeared immediately and was directed to check in o Received e-mail reminders of scheduled service. Service check in area was very clean. Technician appeared immediately and was directed to check in office. Both Sam and Technician were very friendly. Comfortable waiting area. Service was completed in a very reasonable amount of time. More
by Deborah Woodcock
Employees Worked With
Sam
February 09, 2017
Excellent service by an excellent ASM, and excellent techni Brought my rare Panoz Esperante to Jerry for a basic oil change, and checkover. Jerry was extremely helpful, and advised me that my carbon ceramic br Brought my rare Panoz Esperante to Jerry for a basic oil change, and checkover. Jerry was extremely helpful, and advised me that my carbon ceramic brakes were starting to wear excessively, and the Michelin Pilot Cup GT3 tires were wearing excessively. He fully understood that I needed to get back on the track, so we would reschedule at a later date in the off-season. He informed me that the technician working on my vehicle had previously experience as a race driver, and pit crew member. Jerry, his technician, and his years of experience eased my tensions of bringing such an unusual vehicle to Butler Toyota. Thank you. More
by Jeremy Smith
Employees Worked With
Jerry Turner, Tech 9060
February 03, 2017
Good service I had an oil change and rotated my tires for a reasonable price. Everyone was friendly and the wait was not long for the service. I had an oil change and rotated my tires for a reasonable price. Everyone was friendly and the wait was not long for the service. More
by Tammy123
Employees Worked With
Larry
January 06, 2017
Service Advisor My service advisor, Larry Cummings, has helped me for years and always greets me and gets the work done in a timely manner. I also appreciate the cle My service advisor, Larry Cummings, has helped me for years and always greets me and gets the work done in a timely manner. I also appreciate the cleanliness of the entire building! More
by James123
Employees Worked With
Larry Cummings
December 29, 2016
Service Review Great job as usual. Everyone is very helpful. Larry always does a great job. He is very informative, respectful and friendly. I will continue to u Great job as usual. Everyone is very helpful. Larry always does a great job. He is very informative, respectful and friendly. I will continue to use this dealership for my vehicles. More
by jennyjs
Employees Worked With
Larry Clements
December 20, 2016
Very good experience and pleased with the work. I am very happy with my experience, especially working with Brian Hatfield. He was friendly and had a good attitude. He made me feel welcome and was I am very happy with my experience, especially working with Brian Hatfield. He was friendly and had a good attitude. He made me feel welcome and was very respectful about my "accident". More
by shirley3540
Employees Worked With
Brian Hatfied- was very friendly, nice attitude, respectful and kept me informed.
December 18, 2016
Oil change and rotation I dropped my wife's car off at Butler Toyota for and oil and filter change and a tire rotation. The car was ready quickly and the car was returned cl I dropped my wife's car off at Butler Toyota for and oil and filter change and a tire rotation. The car was ready quickly and the car was returned clean with no oily hand or footprints in the interior. We are very happy with the service we receive from Butler and our service writer, Jason Harris. More
by Wolf
Employees Worked With
Jason Harris
