Butler Toyota - Service Center
Macon, GA
791 Reviews of Butler Toyota - Service Center
kudos for larry and julio please!!! got there at 1 left before 2p first thing!!! now with larry in service there has never been a problem he is always looking for specials for me now how got there at 1 left before 2p first thing!!! now with larry in service there has never been a problem he is always looking for specials for me now how great is that!!! kudos for larry!! O yes almost forgot julio who is always so friendly as well always a pleasure to c him as he greets me at tha rav even before i get out!!! so kudos for julio too please More
Great experience!!!! My first trip to the service department and I was completely satisfied. The service was fast. Larry was very nice and explained everything to me. My first trip to the service department and I was completely satisfied. The service was fast. Larry was very nice and explained everything to me. More
Wonderful service! Brian was professional & informative. My car was ready in less than an hour. The restrooms were clean & the coffee was hot. Always a pleasant experien Brian was professional & informative. My car was ready in less than an hour. The restrooms were clean & the coffee was hot. Always a pleasant experience at Butler Toyota. More
Fantastic service The service department was prompt and exceptional . Made appointment that morning and was finished within an hour and a half. I Will use them again. The service department was prompt and exceptional . Made appointment that morning and was finished within an hour and a half. I Will use them again. More
Great Very well satisfied with service and personnel. Very customer oriented and always looking for ways to improve their relationship with the customer and Very well satisfied with service and personnel. Very customer oriented and always looking for ways to improve their relationship with the customer and extremely aware of their needs. More
Battery Replacement Larry, as always, was great. The services requested were completed in a timely manner. Harold, the shuttle driver, is a really friendly man. I am a Larry, as always, was great. The services requested were completed in a timely manner. Harold, the shuttle driver, is a really friendly man. I am always pleased with the service. However, I would prefer that my loyalty rewards program points be placed in a location that the service consultant can access when services are completed or an email to the customer that can be displayed on a smart phone. More
5000 mile check up I did not have to wait very long for this service' It would have been nice if they offered coffee the waiting room was nice and if you had kids they I did not have to wait very long for this service' It would have been nice if they offered coffee the waiting room was nice and if you had kids they had a room to play in More
Brian was awesome ! My service was excellent. Brian was very knowledgeable he had me in and out for my oil change. He also recommended some upgrades and they was worth. My service was excellent. Brian was very knowledgeable he had me in and out for my oil change. He also recommended some upgrades and they was worth. More
another excellent visit As usual, Larry Cumming was pleasant and thorough in explaining to me the options I had for the work to be done on my Yaris. This was the 90,000 mile As usual, Larry Cumming was pleasant and thorough in explaining to me the options I had for the work to be done on my Yaris. This was the 90,000 mile checkup and it turned out that there were important choices which he took pains to explain. He arranged for me to be taken to school by a very personable Hispanic young man. After a time, Larry called me and reported that a few problems had been discovered that needed to be dealt with. Later the work was done and I picked up my car at the appointed time. I fear I may be getting spoiled at Butler, as this level of service is what I have come to expect, and what I get every time i bring my car in. You can expect to see me again in 5000 miles. More
Multiple Issues I had issues with a few items on my car that was going to take a couple days to fix. I was very pleased with the service, hospitality, and profession I had issues with a few items on my car that was going to take a couple days to fix. I was very pleased with the service, hospitality, and professionalism of the Service staff at Butler Toyota. I would highly recommend. More