Butler Toyota - Service Center
Macon, GA
791 Reviews of Butler Toyota - Service Center
Making a Wretched Situation Tolerable While in Atlanta for a speaking engagement, the front right tire of my PRIUS V blew out. After getting the spare put on and reaching my lodgings for t While in Atlanta for a speaking engagement, the front right tire of my PRIUS V blew out. After getting the spare put on and reaching my lodgings for the evening, I proceeded to investigate getting a replacement. The Atlanta Toyota dealer with whom a spoke offered me his "best price" of $275 installed. So I called Butler, from whom I had originally purchased the vehicle. Their price: $126. So I drove the backroads from Atlanta to Macon (staying at 50 mph and below. I arrived at Butler a little ahead of schedule, but they took my in, wrote me up, sat me down in air conditioned comfort. Sooner than I had expected, the work was completed and at the price quoted (plus tax, of course). To say I was pleased would be an understatement. Everyone I dealt with at Butler went out of their way to make me feel welcome and appreciated. Which I greatly appreciated. But I wasn't surprised; all my dealings with Butler Toyota have been above expectations. While I'm ashamed to admit I can't remember the name of the lovely young lady who greeted me the moment I rolled in, Brian Hatfield was my service advisor and, whatever he's being paid, it isn't enough. More
No wait to get in Car serviced for 10000 mile wattanty .. didn't take long at all.. and Sam was very nice. Butler toyota very quick and friendly... will recommend Butle Car serviced for 10000 mile wattanty .. didn't take long at all.. and Sam was very nice. Butler toyota very quick and friendly... will recommend Butler Toyota More
Nice and Friendly I went in to get my oil change this past Saturday when I noticed another truck that I liked, after speaking with a sales agent and test driving it I d I went in to get my oil change this past Saturday when I noticed another truck that I liked, after speaking with a sales agent and test driving it I decided to go home with something else. To make a long story short the sales and finance department will work with you and get you what you want. I’ll be getting my next automobile from here as well. More
Excellent service with a friendly attitude I always have a great experience at Butler Toyota. I recommend them for all your car purchasing and service needs. The waiting area is comfortable wit I always have a great experience at Butler Toyota. I recommend them for all your car purchasing and service needs. The waiting area is comfortable with free coffee and an operational retail snack/food section. More
They were quick, to the point, and answered all my questions Sam was very helpful, upbeat, positive and an all around great person. I would definitely recommend him to someone else. Everyone was quick, to the po Sam was very helpful, upbeat, positive and an all around great person. I would definitely recommend him to someone else. Everyone was quick, to the point, and all my questions were answered. More
Quick and Easy In and out service, no hard-sell for unnecessary services, no problems or hidden charges. Basically everything you could ask for in getting maintenanc In and out service, no hard-sell for unnecessary services, no problems or hidden charges. Basically everything you could ask for in getting maintenance done. More
good service satisfied with service, very good people, good timing, excellent work, reasonable price. did not have to wait too long, prompt answering the phone cal satisfied with service, very good people, good timing, excellent work, reasonable price. did not have to wait too long, prompt answering the phone call, neat and clean facility More
Service work Just went in for a 5,000 mile service. Brian Hatfield is the most helpful Service Advisor that I have ever dealt with. Honesty and transparency are Just went in for a 5,000 mile service. Brian Hatfield is the most helpful Service Advisor that I have ever dealt with. Honesty and transparency are two of his key attributes. More
Professional, polite, and positive I recently took my car in for a 20,000 mile check. I was in and out in an hour. The check warranted a few other things and I was presented that with m I recently took my car in for a 20,000 mile check. I was in and out in an hour. The check warranted a few other things and I was presented that with my decision on to do it then it wait. Without any pressure everything was taken care if. I had a very positive service check. More
5000 mile service On time, fast work , 1 hour for all service. Friendly services adviser. Answered all my questions. Talk about wishing to have warning sound lower fre On time, fast work , 1 hour for all service. Friendly services adviser. Answered all my questions. Talk about wishing to have warning sound lower frequency for us hard of hearing folks. Also would like steering take over to be more aggressive, can hardly feel it when it is doing its correction. More