Butler Toyota - Service Center

Excellent service Brian is so wonderful! He changed my entire outlook on this place. I swore I would never return here but he was so helpful, so very kind, & definitely Brian is so wonderful! He changed my entire outlook on this place. I swore I would never return here but he was so helpful, so very kind, & definitely helpful. Thank you for changing my attitude Brian! More

10,000 mile check up Everyone is always very professional and the work is done on time . Like the fact that the service is followed up with an email to make sure we have n Everyone is always very professional and the work is done on time . Like the fact that the service is followed up with an email to make sure we have no concerns. More

Service Used Butler in Macon, Ga, for many years. Have always been truly satisfied with my service. Larry Cummings, my Service Rep., is awesome. He has been m Used Butler in Macon, Ga, for many years. Have always been truly satisfied with my service. Larry Cummings, my Service Rep., is awesome. He has been my rep for years. More

Gas cap problem I used to drive to and from Macon, 5 days a week for work. It was a long commute. This past May, my engine light came on. I took my car to Butler Toyo I used to drive to and from Macon, 5 days a week for work. It was a long commute. This past May, my engine light came on. I took my car to Butler Toyota. They told me the gas cap was bad and needed replacement. They replaced it with a one year warranty. Then just about a week ago, the same problem occurred. I took my car to my local Toyota dealership. They said the gas cap needed to be replaced but would not cover it under warranty. The local dealership also said there was rust around the opening where the cap seals the prevents the fuel or fumes from seeping and needed replacement. Major bucks. I told them I had the same problem in May and Butler took care of it. The local dealership told me to take my vehicle back to Butler to resolve it. In addition, the local dealership installed a new gas cap without my permission. I told them to take it off and put the one Butler installed in May back on because I was not going to pay for it. I paid for the diagnostic charge but nothing else. My service adviser, Larry, was very nice and helpful. He said if the engine light comes back on, he advised me of other tests that can be run to confirm if the evac(?) part needs to be replaced. I was not happy with my local Toyota dealership but was with Butler Toyota. Thanks Larry and Butler Toyota. I drive a 2004 Toyota Rav 4 with over 305K miles on it. I want to continue driving it for as long as I can. More

Great Service! Been coming to Butler for years-always fast and quality service! Friends staff and comfortable dealership with a snack bar which is nice when you have Been coming to Butler for years-always fast and quality service! Friends staff and comfortable dealership with a snack bar which is nice when you have to wait! More

50,000 miles Thanks for expediting Service for me. Suv is running great. Going out of town this weekend. Would be nice if decaf coffee could be available the next Thanks for expediting Service for me. Suv is running great. Going out of town this weekend. Would be nice if decaf coffee could be available the next time. More

Give Jerry Turner a Raise!!! Jerry Turner is THE leader among the Butler Toyota of Macon, Georgia Service Team!!! He is the consummate professional and the only person I have my Jerry Turner is THE leader among the Butler Toyota of Macon, Georgia Service Team!!! He is the consummate professional and the only person I have my family do business with when it comes to our Toyota’s!!! Give Jerry Turner a raise, he’s worth it!!! More

Always the best Service with Sam!!!!!! Brought my 4Runner in for a required maintenance, Sam is my service advisor, he always makes me feel like I am his only customer and he wants to make Brought my 4Runner in for a required maintenance, Sam is my service advisor, he always makes me feel like I am his only customer and he wants to make sure all my vehicle needs are taken care of completely and in the most timely fashion. He updates the progress of the service one my 4Runner, so I am never in the dark about when it will be ready. His Service is Excellent!!!!! . More

Larry Cummings-Service I love Larry. I only go to Larry. He doesn't try to cheat women. I am woman. I love far.. I only go to Macon, because of Larry. I love Larry. I only go to Larry. He doesn't try to cheat women. I am woman. I love far.. I only go to Macon, because of Larry. More

Excellent service, always helpful I'm always greeted with a smile. Jerry Turner is honest and I know I will get what I pay for and won't be charged for anything I don't need. This mean I'm always greeted with a smile. Jerry Turner is honest and I know I will get what I pay for and won't be charged for anything I don't need. This means a lot to me. He explains everything that was done to my car and the charges. I feel satisfied I get the best deal possible when I leave it in his capable hands. When I need help with "techy stuff" Brandon Lee is very helpful and patient with all my questions. I'm old school and have a hard time understanding gadgets. He makes sure I understand. I will continue to make the 3 hour trip to Butler Toyota for peace of mind. More