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Butler Toyota - Service Center

Macon, GA

4.8
791 Reviews

791 Reviews of Butler Toyota - Service Center

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December 07, 2018

Excellent Service Staff All members of the service staff are exceptionally courteous and helpful. The people I have worked with were always knowledgeable about the service th More

by DrLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams, Mary Yaughn
Feb 16, 2019 -

Butler Toyota responded

Thank you for the 5 star rating. We try to make sure that our staff is up to date on all Toyota has to offer. We are pleased to hear about your great experience you had here with us. Thank you for choosing Butler Toyota of Macon! Have a great rest of your weekend.

December 03, 2018

The experience was good, i felt comfortable. My review is expect good and professional service and that is what I got. My wheel were not scratched up after rotation and that is a plus because som More

by chollingshed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
Feb 16, 2019 -

Butler Toyota responded

Thank you so much the 5 star rating! Have a great weekend

December 02, 2018

Always a pleasure! We Love working with Brian and the service center. Brian always treats us with the utmost respect and he is always eager to make our service visits ex More

by MamaThiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Feb 16, 2019 -

Butler Toyota responded

Brian Hatfield is a great service advisor to work with. We are pleased to hear that he was able to assist you with servicing your vehicle. Thank you for choosing us!

November 30, 2018

Friendly Prompt Service I was welcomed without delay. I was shown where to go to meet service personnel. Sam answered all questions and gave reasonable advice.The waiting are More

by Joy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 16, 2019 -

Butler Toyota responded

Thank you for the 5 star rating! We are happy that you were able to come in and have you r questions answered in a timely manner. Have a great weekend.

November 30, 2018

Great customer service Sam is a great service technician! He always gets me in when I need my car serviced and is always courteous and cheerful! The small office area is a p More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
Feb 16, 2019 -

Butler Toyota responded

Thank you for the 5 star rating and kinds words regarding Sam! We are pleased that you've chosen Butler Toyota as your service provider. Thank you and have a great day!

November 27, 2018

1st Service Appointment Although I have a Toyota dealer close to my house , I didn’t feel like they had good customer service! So for now I choose to drive 30 mins to Butler More

by Guttimomx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (Service Dept)
Feb 16, 2019 -

Butler Toyota responded

Thank you for making that drive and choosing Butler Toyota of Macon! We appreciate that very much and hope to see you again.

November 26, 2018

Wonderful All of the service agents are just great, they greet you with a smile and know you by name. What else can you ask for in a service department.Service More

by Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
May 29, 2019 -

Butler Toyota responded

Thanks for this wonderful review! We appreciate you! Have a great rest of your week!

November 20, 2018

“The Best Service” As always, I was treated with respect, patience,and exceptional service. They always make me feel like I am some sort of VIP and my car”s service is a More

by JudiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Jones, Rick Mills, Matt Philmon
May 29, 2019 -

Butler Toyota responded

Thanks for taking the time out of your day to give us this great review Judi! Have a great day!

November 20, 2018

Oil change Service is always good and time frame is always what they give you . you always greeted by personnel walking by or always offered something to drink a More

by Geneva glb2385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason harris
May 29, 2019 -

Butler Toyota responded

Thank you Geneva! It is always great to hear about how well our service department is treating our customers. Have a great rest of your day.

November 17, 2018

Quick professional service, Sam was excellent Great service great service advisor. Sam made the experience pleasant. Far different from the terrible experience I had there 3 years ago during anoth More

by O.w.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
May 29, 2019 -

Butler Toyota responded

Thank you for this positive review on Sam and our service department. We look forward to seeing you again! Have a great rest of the week.

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