Butler Toyota - Service Center
Macon, GA
791 Reviews of Butler Toyota - Service Center
Excellent Customer Service! Brought my Camry in after an accidental ditch drop. Was really worried it was going to be an expensive fix. Had my alignment and was thrilled when the Brought my Camry in after an accidental ditch drop. Was really worried it was going to be an expensive fix. Had my alignment and was thrilled when the customer service rep told me I just needed some clips to hold the engine cover on! No charge for the clips. One two three, I was out of there and just the cost of the alignment! Happy Customer! More
Love my service!! This dealership is above all others when it comes to service. Jerry and Rick are ALWAYS great! I will always use Butler Toyota as long as I own one! I This dealership is above all others when it comes to service. Jerry and Rick are ALWAYS great! I will always use Butler Toyota as long as I own one! I have been using Butler service for over 5 years and have never had a bad experience. Jerry is cracker jack when it comes to knowing his Toyotas. The guy has been around a long time and his knowledge and expertise is obvious. If he DOESN'T know something, he will ask someone. I like that. He doesn't act like he knows everything. He is very down-to-earth and relatable and takes time with EVERY customer! Thanks Jerry. There can't be an exellent service dept without EXCELLENT management. Rick has handled my issues with getting harassed by Toyota with phone calls for service, etc. I had CLEARLY asked to be removed from the lists, but it took Rick to do his magic to make sure it stopped. Thanks Rick! Superb service dept! 5 stars!! More
4Runnner service Scheduled apt dealer was on time and quick service advisor was very nice Larry Cummings. Service area was very clean and easy to access will definite Scheduled apt dealer was on time and quick service advisor was very nice Larry Cummings. Service area was very clean and easy to access will definitely use again More
Customer friendly This dealership is always extremely customer focused. You see it in all of the employees you interact with. It’s a pleasant experience going there This dealership is always extremely customer focused. You see it in all of the employees you interact with. It’s a pleasant experience going there More
Recall for Sienna Van Vehicle was taken promptly and estimate of wait time was given; sat in comfortable lounge with TVs. Vehicle was ready when promised. Bonus was toppi Vehicle was taken promptly and estimate of wait time was given; sat in comfortable lounge with TVs. Vehicle was ready when promised. Bonus was topping off gas tank since we were inconvenienced previously. Staff were very courteous and paperwork produced upon check-out. More
Always Great Th service is always great and exceptional. I was hearing a whilsteling noise and they took car of it for me. Great service always. Thank you Th service is always great and exceptional. I was hearing a whilsteling noise and they took car of it for me. Great service always. Thank you More
Excellent and friendly service and in a timely manner. Provided shuttle service for the length of the service so I didn't have to wait. and friendly service and in a timely manner. Provided shuttle service for the length of the service so I didn't have to wait. More
excellent service dept we have always received top notch service when bringing in our van for oil changes. very friendly staff, we highly recommend them and we will be back. we have always received top notch service when bringing in our van for oil changes. very friendly staff, we highly recommend them and we will be back. More
Patrick Parton is the best, salespeople ever! My wife and I brought our sienna van to get serviced. We asked if Patrick Parton was there, we began talking to Patrick and then started looking at ca My wife and I brought our sienna van to get serviced. We asked if Patrick Parton was there, we began talking to Patrick and then started looking at cars. Patrick is the most knowledgeable, patient and kind salesman that we've ever had. We drove the car that we purchased and fell in love with the car immediately. Patrick exceeded our expectations and I've already been telling my friends to go see Patrick. He's the best, ever! More
Good service Jason is always great to work with on service issues. I appreciate his honesty and input of advice on the service of my 2015 Toyota. Jason is always great to work with on service issues. I appreciate his honesty and input of advice on the service of my 2015 Toyota. More