Butler Toyota - Service Center

Very nice inside and out, however the c. s.is the best part. Management must be behind how smoothly such a large dealership operates. s.is the best part. Management must be behind how smoothly such a large dealership operates. More

Consistently good service. Good customer experience. Clean, bright environment to wait in. I like the space with desks where I can sit and plug in my laptop and do work. Good customer experience. Clean, bright environment to wait in. I like the space with desks where I can sit and plug in my laptop and do work. More

Chris the service writer is outstandingly friendly. Clean and nice showroom. Easy to get in and out of service department Clean and nice showroom. Easy to get in and out of service department More

I must have gone at the wrong time on October 25, 2023. Worse experience with a dealership ever. I bought my used Honda from them and had to have it worked on for over several months before they sent it Worse experience with a dealership ever. I bought my used Honda from them and had to have it worked on for over several months before they sent it to a Honda dealership in Milledgeville to finally get it fixed. Now three years later, took it back to them since the extended warranty made me. The lady making the appointment stated it takes 24 to 48 hours to diagnose the problem with it. A day later and over $600, I was told I had to take it to a Honda dealership because they could not work on it. It took Butler Toyota almost a week to release my vehicle for the Honda dealership to even be able to work on it. No one has called me and explained why I had to pay $600 for work that did not fix my vehicle. You can't tell me that the diagnostic machine did not tell them what was wrong with my vehicle before they did any work on it. Would never tell anyone to go to Butler Toyota for anything! More

I received service in a timely manner and was very happy and pleased with service. and pleased with service. More

Anytime I can come to a dealership and have my vehicle serviced in less than an hour, I am ecstatic. serviced in less than an hour, I am ecstatic. More

Clean, friendly, organized, prompt. Problem not ever getting a second key for Car was solved. Problem not ever getting a second key for Car was solved. More

Your servive dept is the best. Always gets the job done in a timely manner. My service advisorLarry is always friendly and knows car care business inside and out. Thanks to all the Always gets the job done in a timely manner. My service advisorLarry is always friendly and knows car care business inside and out. Thanks to all the folks at Butler Toyota Service Dept that keeps my car and truck on the road. More

I was able to get my Tacoma key problem resolved in a most timely manner. most timely manner. More

I appreciate the convenience of the shuttle service. It helps me to get to and from work easier. It helps me to get to and from work easier. More