Butler Toyota - Service Center
Macon, GA
791 Reviews of Butler Toyota - Service Center
Oil change Sam was very helpful and courteous during oil change appointment. The oil change was completed in a timely manner. Thanks for a job well done. Sam was very helpful and courteous during oil change appointment. The oil change was completed in a timely manner. Thanks for a job well done. More
service dept Jerry Turner is the best Service Writer. He is always helpful and courteous. Always ready to let me know what services is needed and work with me on Jerry Turner is the best Service Writer. He is always helpful and courteous. Always ready to let me know what services is needed and work with me on the best prices and time frames to get the needed work done. More
Brian Hatfield Brian took great care of our 16-year-old Camry through the years and he is now in charge of our brand new Camry. We feel confident this new Camry will Brian took great care of our 16-year-old Camry through the years and he is now in charge of our brand new Camry. We feel confident this new Camry will last as long with him taking care of it. More
GREAT SERVICE Brian offers excellent advice with a personal touch. His positive attitude and manner, always make for a great service experience. SERVICE is what Brian offers excellent advice with a personal touch. His positive attitude and manner, always make for a great service experience. SERVICE is what sells new vehicles. More
Jerry Turner always goes above and beyond. He let's me know when I need my next service and helps me keep up with what needs to be done next. always goes above and beyond. He let's me know when I need my next service and helps me keep up with what needs to be done next. More
Efficient, professional, pleasant, communicative, capable When I arrived for our service appointment, I was immediately greeted in a pleasant, professional manner. Several times during the service, an employe When I arrived for our service appointment, I was immediately greeted in a pleasant, professional manner. Several times during the service, an employee communicated with me about details of findings. Because an issue involving a warranty on a tire was involved, the Butler Toyota employee himself called the other dealership to handle the matter most effectively. They focused on servicing the car so that the car is safe and well maintained. Having gone for many years to another dealership for service, this experience was positive enough to make us come back to BT for regular service. More
Service experience Wonderful experience. Timely service. Friendly tech. The representative had worked with me before and insisted on assisting me once again. He thanked Wonderful experience. Timely service. Friendly tech. The representative had worked with me before and insisted on assisting me once again. He thanked me for trusting my service needs to them. More
Changed my mind The service team, price, and security I get from this dealership has changed my mind. For years I would take my vehicles to non-dealerships for servi The service team, price, and security I get from this dealership has changed my mind. For years I would take my vehicles to non-dealerships for servicing, but not anymore! Now I go to Butler. More
The only reason I support this dealer is because they have been very cooperative with teaching how to use my car, the technical stuff, and things that might not be right with this dealer is because they have been very cooperative with teaching how to use my car, the technical stuff, and things that might not be right with car they fix promptly, and with my financial complaints. The Southeastern Toyota finance uses a 3 party for payments. Bill Matrix was nothing but a disservice, a headache, and a pain in the rear! Always playing the Blame Game on the bank. It's not the bank. I have spent a numerous hours in the banks, 3 way calls, and listening to Bill Matrix bunch of crap. It isn't the dealership, bank, and or Southeatern Toyota finance. Buyers beware. More
Excellent service Bryan was very helpful. The service department were friendly and did a great job. I did not have to wait long. The waiting area was nice. Bryan was very helpful. The service department were friendly and did a great job. I did not have to wait long. The waiting area was nice. More