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Butler Toyota - Service Center

Macon, GA

4.8
776 Reviews

776 Reviews of Butler Toyota - Service Center

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September 10, 2019

Bad Battery I called on Saturday 08/31/2019 and was offered same day service. GREAT SERVICE!! only waited 1 hr to be worked in; comfortable atmosphere. More

by Angie Hammock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
September 10, 2019

Could not ask for better service! Very courteous! Was told how long it would take to service my car and fix another problem and they finished before the time I was told. That never happens anywhere. More

by Highlander
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
September 07, 2019

Reliable Vehicles, Great People, Superior Services I was contacted over the phone by an associate for Butler Toyota and secured an oil change appointment with Larry for my 2005 Tundra that I purchased More

by Steve Bassett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
September 05, 2019

Customer service I called at the last minute on Saturday morning they responded, told me to come in and I was taken care of the minute I walked in the foot! Sam provid More

by Daneka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
August 27, 2019

Service Appointment was easy to set up service person was prompt to meet me took my car right back. No issues Enjoy the cleanliness of the waiting area More

by SafetyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler
Aug 29, 2019 -

Butler Toyota responded

Thank you for the positive review and 5 star rating! Come back and see us anytime. Have a great weekend.

August 24, 2019

Oil change Sam was very helpful and courteous during oil change appointment. The oil change was completed in a timely manner. Thanks for a job well done. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, service department
Aug 29, 2019 -

Butler Toyota responded

Thanks Bob! Sam is a great person to work with! We are lucky to have him! Thank you for the review and have a wonderful rest of your day!

August 22, 2019

service dept Jerry Turner is the best Service Writer. He is always helpful and courteous. Always ready to let me know what services is needed and work with me on More

by Froggyma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner, Sam Mcwilliams, Larry Cummings, Wendy Hollis, Cindy Warren
Aug 29, 2019 -

Butler Toyota responded

Thank you for the feedback! We area glad to hear that Jerry made your experience a great one! Do not hesitate to give us a call or stop by during service hours for your vehicle. Thank you again and have a great rest of your day.

August 21, 2019

Brian Hatfield Brian took great care of our 16-year-old Camry through the years and he is now in charge of our brand new Camry. We feel confident this new Camry will More

by Returned Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Aug 29, 2019 -

Butler Toyota responded

Thank you for being such a loyal customer! We are happy that you continue to bring your vehicle to us for service! We are happy that Brian has been able to provide you with outstanding service. Thank you so much and come back and see us anytime. Have a great Labor Day weekend.

August 21, 2019

GREAT SERVICE Brian offers excellent advice with a personal touch. His positive attitude and manner, always make for a great service experience. SERVICE is what More

by service with a shake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Aug 29, 2019 -

Butler Toyota responded

Thank you so much for this rave review! Brian is great asset to Butler! We look forward to servicing your vehicle in the future.

August 16, 2019

Jerry Turner always goes above and beyond. He let's me know when I need my next service and helps me keep up with what needs to be done next. More

by Froggyma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner, Sam Mcwilliams, Larry Cummings, Wendy Hollis, Cindy Warren, McCall Fuller, Randy Butler
Aug 29, 2019 -

Butler Toyota responded

Thank you for allowing us to service your vehicle! We are lucky to have someone like Jerry Turner on our team. Have a great Labor Day weekend.

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