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Butler Toyota - Service Center

Macon, GA

4.8
788 Reviews

788 Reviews of Butler Toyota - Service Center

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May 16, 2024

Great Dealership with really caring employees! The building and grounds are really kept clean and appealing. Love the waiting area as it’s comfortable and even has coffee! More

by Jhambrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Keith , Randy Butler, Leticia Albarado
Jun 22, 2024 -

Butler Toyota responded

Thanks, Jhambrose, so much!!

May 14, 2024

I had to reschedule my service appointment and they were able to get me in & out! Not only that the customer service was great as well! More

by tyler_ty09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 22, 2024 -

Butler Toyota responded

Thank you so much!!

April 28, 2024

The service department at Butler Toyota is always so well organized. The waiting area is the very nice and comfortable. The nicest dealership I have used. More

by battaline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Jun 22, 2024 -

Butler Toyota responded

Thanks, and we appreciate you!!

April 25, 2024

Professional people make Butler my go to Toyota dealer for all my needs. Thanks and keep up the "Can Do" experience. More

by jeffalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Larry Cummings
Jun 22, 2024 -

Butler Toyota responded

Thank you, we appreciate your business!!

April 14, 2024

Larry in the Service Department is the BEST! He is the reason I continually return to your dealership for all my needs. More

by Boo31204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
March 31, 2024

We were driving to Florida from Illinois. We stopped in Macon overnight to rest. We heard that my Highlander was making a little noise that it didn’t normally make. My husband took it into Bu More

by tnmiller82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin service advisor, Randy Butler, Leticia Albarado
March 29, 2024

Awesome dealership, Service great. Will always use dealership. Chris in service has a kind and professional demeanor. More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Chris
March 26, 2024

Always Great Service at Butler Toyota! Larry Cummings is my Service Advisor and he goes above and beyond, very professional! More

by BJ Hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever called me to schedule service/I do not remember the name, Randy Butler
March 20, 2024

Josh was very pleasant and helpful. He explained everything throughly and was very polite. The waiting area was clean. More

by awest486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
March 19, 2024

My service rep Larry is always pleasant and helpful. As long as I have been coming to Butler over the last 14 years, he has always remained professional and pleasant. The woman who drivees the shu More

by shawnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
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