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Butler Toyota - Service Center
Macon, GA
776 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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776 Reviews of Butler Toyota - Service Center
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September 29, 2019
Excellent Service Butler Toyota has always been a great place for service on our Toyota vehicles. The folks there are so nice and friendly. I live and work over 45 minu Butler Toyota has always been a great place for service on our Toyota vehicles. The folks there are so nice and friendly. I live and work over 45 minutes from Butler Toyota but I only trust them with the care and service of my vehicles. Grateful for the professional service and genuine customer appreciation every time I go se them. More
by Barry Collins
Employees Worked With
Randy
September 28, 2019
Professional Jerry is always friendly and efficient. I have worked with Jerry for several years and he is always very professional and explains things very well a Jerry is always friendly and efficient. I have worked with Jerry for several years and he is always very professional and explains things very well and advises when other things need to be done or in the future.. More
by wanda clemons
Employees Worked With
Jerry
September 27, 2019
EXCELLENT CUSTOMER SERVICE Jerry is an excellent service advisor....always so pleasant. Makes the experience great every time. I drive almost an hour just because of the service Jerry is an excellent service advisor....always so pleasant. Makes the experience great every time. I drive almost an hour just because of the service and I highly recommend this dealership More
by Raquel Raso
Employees Worked With
Jerry
September 24, 2019
Breakfast at Butler Time for the complimentary 15000 mile check up and oil change for the RAV4. An early morning appointment to beat the rush. I am greeted by Bruce in th Time for the complimentary 15000 mile check up and oil change for the RAV4. An early morning appointment to beat the rush. I am greeted by Bruce in the service lane with a great big smile and hand-shake, he makes you feel like an old friend and not a customer. I had a delicious biscuit and coke in their lounge area and then went to wait in the customer waiting area. This is the largest, most comfortable waiting area I have ever experienced at any dealership. The customer is not punished by waiting for their vehicle. There is even a quiet area for the kids to play and maintain a calm quiet area. The service was done in a timely manner, all issues were addressed and I was on my way out the door. I use a walker and Bruce offered to bring my car right to the door, another great big smile and handshake. I have a smile on my face as I drive off the lot, this has been a most pleasant experience and I am most pleased that I am a Butler customer. Thanks guys for taking such good care of me!! More
by gasman222
Employees Worked With
Larry Cummings
September 22, 2019
Oil Change/Scheduled Service I went in for a routine oil change/servic. The work was completed quickly and everyone was nice. Price was not a factor for me due to ToyotaCare, so t I went in for a routine oil change/servic. The work was completed quickly and everyone was nice. Price was not a factor for me due to ToyotaCare, so that was great as well. Thanks! More
by Sarah
Employees Worked With
Sam McWilliams
September 22, 2019
Exceptional service at Butler Toyota We have bought my last six vehicles from Butler Toyota and have not been disappointed with the way we were treated. We have always felt like we were f We have bought my last six vehicles from Butler Toyota and have not been disappointed with the way we were treated. We have always felt like we were family whether buying the car or having it serviced. Thank you!! More
by Susan1968
Employees Worked With
Wendy, Dooly & Ed Bissonette
September 21, 2019
Not a long wait very nice work employees Very pleasant employees nice c lean lobby to wait in relaxing and calm place and in future may come trade car soon. I also just like atomsphere Very pleasant employees nice c lean lobby to wait in relaxing and calm place and in future may come trade car soon. I also just like atomsphere More
by Jess1102
Employees Worked With
Do not Remember name guy who helped me
September 17, 2019
My experience with Jerry at the dealership is exceptional I gave the service dept. an excellent rating because everyone is always, and I do mean always, professional and friendly. I cant say enough about Jerr I gave the service dept. an excellent rating because everyone is always, and I do mean always, professional and friendly. I cant say enough about Jerry in the service dept. He goes above and beyond to make sure you are comfortable waiting and satisfied with the service you receive More
by my toyota
Employees Worked With
Jerry in the service dept.
September 13, 2019
Bluetooth Fixed It took Two trips! But on my second trip, Rick- the Service Manager “Took Over” and brought his team together ( Jason and Matt) and solved my speaker/ It took Two trips! But on my second trip, Rick- the Service Manager “Took Over” and brought his team together ( Jason and Matt) and solved my speaker/Bluetooth problem!! A reoccurrence that was a Pain for me! This was After 50 minutes on the phone with Toyota Customer Care -which the lady really TRIED to help! The Service Department at Butler Toyota in Macon, Ga SOLVED my issue!!! My family’s 11th Toyota!!! I continue to be Satisfied and Toyota Happy!!!! Thanks Butler Toyota More
by W. Steve Woolard
Employees Worked With
Rick
September 13, 2019
Easy drop off and pickup I was able to drop my car off and use their early bird service. Sam called me a little while after they opened and gave me the list of the optional s I was able to drop my car off and use their early bird service. Sam called me a little while after they opened and gave me the list of the optional services that was recommended by the factory, and he had my vehicle done without any issues. Thank you Sam for making this experience a GREAT one! More
by Rusty H
Employees Worked With
Sam, Randy Butler
