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Butler Toyota - Service Center
Macon, GA
788 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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788 Reviews of Butler Toyota - Service Center
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September 20, 2024
Ms. April is awesome , I always come to her for service ! She is an excellent person to work with and always willing to go above and beyond to exceed customer satisfaction! Also The shuttle driver Ms.Shaun s She is an excellent person to work with and always willing to go above and beyond to exceed customer satisfaction! Also The shuttle driver Ms.Shaun she is always nice always give me good advice on life I love her so much and we have grown a closer bond since I’ve been getting service at this dealership! Will continue coming here for this expectional service ! More
by Jmccolumn3
Employees Worked With
Ms.April
August 04, 2024
I recently had my first car service at Butler Toyota, and I couldn’t be more pleased with the experience. From the moment I arrived, the staff was welcoming and professional. They took the time to explain th I couldn’t be more pleased with the experience. From the moment I arrived, the staff was welcoming and professional. They took the time to explain the service process and answered all my questions with patience and clarity. What stood out the most was the attention to detail and the genuine care for customer satisfaction. I felt valued and appreciated throughout the entire process. I highly recommend Butler Toyota for anyone looking for top-notch car service. I’ll definitely be returning for future maintenance! More
by Srinivas
Employees Worked With
July 16, 2024
I went in for my first service and was told it was done. Now they keep calling me to tell me that I need to come in for my first service. I have a full warranty and I need to talk to my Rep that I saw on J Now they keep calling me to tell me that I need to come in for my first service. I have a full warranty and I need to talk to my Rep that I saw on July 1. They also tell me they cannot find my Rep (whose card I lost) but On July 1 they could search that by my phone number. The operator lied and told me the system has been down two weeks but it was NOT DOWN WHEN I WAS THERE JULY 1. She would not listen to me. I need to talk to my Rep. Why is she lying. Why are they calling me to schedule the service I have already had. More
by Eshimek
Employees Worked With
The telephone operator for service?
June 25, 2024
Yes, it may be a little bit of a wait for your oil change etc., but they inform you when you arrive what your expected wait time may be for your appointment. Everyone is incredibly nice at the dealership and etc., but they inform you when you arrive what your expected wait time may be for your appointment. Everyone is incredibly nice at the dealership and the facilities are clean and comfortable. JD is an outstanding salesman and I highly recommend him to any potential toyota buyers. He recognizes me anytime I am at the dealership for my vehicle's service appointments and always makes it a point to speak. He took care of me after the paperwork was signed on my new toyota RAV 4, when we had a minor issue with the car, just as well as he did when he was making the sale. I will always buy Toyota going forward. More
by leighhmcd
Employees Worked With
