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Butler Toyota - Service Center

Macon, GA

4.8
774 Reviews

774 Reviews of Butler Toyota - Service Center

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April 14, 2024

Larry in the Service Department is the BEST! He is the reason I continually return to your dealership for all my needs. More

by Boo31204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
March 31, 2024

We were driving to Florida from Illinois. We stopped in Macon overnight to rest. We heard that my Highlander was making a little noise that it didn’t normally make. My husband took it into Bu More

by tnmiller82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin service advisor, Randy Butler, Leticia Albarado
March 29, 2024

Awesome dealership, Service great. Will always use dealership. Chris in service has a kind and professional demeanor. More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Chris
March 26, 2024

Always Great Service at Butler Toyota! Larry Cummings is my Service Advisor and he goes above and beyond, very professional! More

by BJ Hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever called me to schedule service/I do not remember the name, Randy Butler
March 20, 2024

Josh was very pleasant and helpful. He explained everything throughly and was very polite. The waiting area was clean. More

by awest486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
March 19, 2024

My service rep Larry is always pleasant and helpful. As long as I have been coming to Butler over the last 14 years, he has always remained professional and pleasant. The woman who drivees the shu More

by shawnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
March 15, 2024

Great service. Mr. Larry was very helpful. In and out. Right on time as scheduled. Hope they keep it up. More

by Burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Larry C.
March 09, 2024

Chris is awesome need more like him his customer service is excellent, he's very proficient and professional. He cares about the customer and it shows.. More

by redlust2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service department*5 Stars*
February 22, 2024

The service was a bit long, but Butler had a computer I could use to help the wait. Joshua, my advisor, explained that several techs were absent which slowed the work. Joshua was professional and explained More

by claudia149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 29, 2024 -

Butler Toyota responded

Thank you. Ms. Claudia for the kind review, and thank for your patience!! We appreciate your business!!

February 22, 2024

Professional knowledgeable on time kept advised of service progress told of upcoming services that will be needed More

by pokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cummings
Feb 29, 2024 -

Butler Toyota responded

Thank you, Pokey!!