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Butler Toyota - Service Center
Macon, GA
776 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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776 Reviews of Butler Toyota - Service Center
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July 18, 2020
Very enjoyable wait and excellent service just as I expected. Jerry was patient and explained what was found during inspection and I chose necessary repairs just as I expected. Jerry was patient and explained what was found during inspection and I chose necessary repairs More
by efc0214
Employees Worked With
Jerry Turner
July 18, 2020
They made getting car repairs a pleasant experience. Nice, professional staff. Beautiful, clean waiting area with ample room to socially distance and get work done. Recall work and other repairs done w Nice, professional staff. Beautiful, clean waiting area with ample room to socially distance and get work done. Recall work and other repairs done well and within estimated time. Good to see all staff wearing masks. More
by MC Johnson
Employees Worked With
Larry Cummings
July 15, 2020
my experience was excellent - just what I expected. dealership was clean and accessible. Sam, the service tech was knowledgeable and courteous. Explained the process and advised later of repairs needed dealership was clean and accessible. Sam, the service tech was knowledgeable and courteous. Explained the process and advised later of repairs needed. Except for minor service needs, Butler Toyota has always been my choice for major repair needs for my 1998 Avalon. More
by cspry1
Employees Worked With
Sam
July 11, 2020
Excellent service! Everyone was very welcoming informative and easy to work with. Service was not only excellent it was also very quick while still very punctual. informative and easy to work with. Service was not only excellent it was also very quick while still very punctual. More
by bjg521
Employees Worked With
Sam
July 10, 2020
Tire leaking air As always, Larry Cummings was helpful, courteous, and is my main go to at Butler . I have always used them for all my service needs from general mai As always, Larry Cummings was helpful, courteous, and is my main go to at Butler . I have always used them for all my service needs from general maintenance to buying tires . great experience More
by Vickisowell
Employees Worked With
Larry Cummings
July 08, 2020
Jason was very nice when presenting the things I needed to give attention to with my car. He was kind and I appreciate that. I had an experience before that wasn’t so great with another service personnel. to give attention to with my car. He was kind and I appreciate that. I had an experience before that wasn’t so great with another service personnel. More
by Felicia
Employees Worked With
Jason ( service Dept)
July 07, 2020
Roan always gives me Friendly and courteous service. He Roan always gives me Friendly and courteous service. He Schedules my appointments at my convenience. Brian has earned my trust. Keeps me updated abo Roan always gives me Friendly and courteous service. He Schedules my appointments at my convenience. Brian has earned my trust. Keeps me updated about future needs. More
by Joycecica
Employees Worked With
Brian Hatfield
July 02, 2020
Got in fast and had exceptional service! Thanks for doing all you can to keep everyone safe in the pandemic. So much appreciate that you remain available for car service. Thanks so very much Thanks for doing all you can to keep everyone safe in the pandemic. So much appreciate that you remain available for car service. Thanks so very much! Of course I made sure that Sam (McWilliams) was working when I came in, because I wouldn't want to deal with anyone else! Thanks, Sam! You're the BEST! More
by Teana
Employees Worked With
Sam McWilliams
June 28, 2020
The actual service provided was excellent. My service manager, Jason, was cordial, very helpful and provided excellent service. My one disappointment was that I did not see a single employee in any of yo manager, Jason, was cordial, very helpful and provided excellent service. My one disappointment was that I did not see a single employee in any of your departments practicing CDC guidance for the Corvid 19 related pandemic that we are currently experiencing. As a 76 year old individual with several underlying medical conditions, I will have to give serious consideration about returning for services while we are in a pandemic situation. Currently, there is no vaccine to prevent acquisition of the disease and there are no known cures, so my best bet is in following CDC guidelines which help prevent acquisition. Thanks for your consideration. More
by Tony
Employees Worked With
Jason in Service
June 28, 2020
The service is good and the people are nice. Let you know what you need. The prices are reasonable. The waiting area is in compliance with the COVIC 19 social distancing. what you need. The prices are reasonable. The waiting area is in compliance with the COVIC 19 social distancing. More
by Linda530
Employees Worked With
Jason in the Service Dept.
