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Butler Toyota - Service Center

Macon, GA

4.8
776 Reviews

776 Reviews of Butler Toyota - Service Center

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August 09, 2020

Professional, courteous, and just a good group of people that work very hard to make your visit an enjoyable one. Very clean facility. Good prices More

by Robert hartzell1066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, kerstin
Aug 10, 2020 -

Butler Toyota responded

Thanks for the amazing rating Robert! Have a great rest of your day!

August 09, 2020

Helpful. Kind. Personable. Love working with Mr Hatfield. He is always helpful. He updates me. Gives me great advice. He has excellent understanding of all situations and is not pushy just informative. More

by AJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Aug 10, 2020 -

Butler Toyota responded

Thank you for these kind words! Please come back and see us anytime. We are happy you have a chosen us for all your service needs. Happy Monday!

August 08, 2020

Larry is the best! He always does an excellent job explaining any issues. I feel comfortable, well treated, and a valued customer. - Thanks Butler Toyota for another great service! More

by 100% Guarantee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Aug 10, 2020 -

Butler Toyota responded

Thank you for the feedback! Larry is a great asset to our service department, and we are happy you had a great experience! Have a great day!

August 07, 2020

Fast and effiecient The service department worked with me to set up a service time that was on my time table. Brian Hatfield got my car in quickly and finished quickly. More

by dnorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Aug 07, 2020 -

Butler Toyota responded

Thank you for the kind words! We're glad to hear that your experience was made quick and easy! Thank you for the 5 stars and have a great rest of your weekend!

August 07, 2020

Service Your assistant service manager, Jerry Turner, is definitely my "go to" person. He is very courteous and helpful. Some seats in waiting area were mar More

by murphymaryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Aug 08, 2020 -

Butler Toyota responded

Thank you for choosing us for your service needs! We hope to continue to be your "go to"! Thanks again, and have a great rest of your weekend!

August 06, 2020

Customer service rep Brian Hatfield was extremely friendly and answered all my questions. The service was completed within and hour and they even were extra kind to me when I barely got back to pic More

by Rlyles64
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Aug 06, 2020 -

Butler Toyota responded

Thank you for the positive feedback! Your time is valuable to us! Thank you for choosing us for your service needs! Please come back and see us. Thank you again!

July 30, 2020

From service to sales Butler Toyota cares about customers. Troy and Brian provided excellent customer service. All employees provide caring attention to every detail. Auto repairs can be scary they tem at But More

by Robinsonpmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Aug 03, 2020 -

Butler Toyota responded

Thank you for the positive feedback! We appreciate customers like you! Thanks for the 5 stars! Come back and see us anytime. Stay safe, and have a great week!

July 23, 2020

I love the service I get on my 2012 Prius. Brian Hatfield has always been very helpful. I have worked with him for years. I have called on him often for assistance with my car. More

by Kathy Lee
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Jul 24, 2020 -

Butler Toyota responded

Thank you for being such a loyal customer with us over the years Kathy! We are so happy to hear that you have had great service here with us! Come back and see us anytime. Have a great rest of your day.

July 22, 2020

Great service and friendly staff. Everyone was helpful and accommodating. They did not show my appointment on your schedule but hAd the good sense to work me in. Much appreciated More

by g.charolette5
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler
Jul 22, 2020 -

Butler Toyota responded

Thank you for the great rating! Come back and see us anytime. Have a great rest of your day!

July 22, 2020

BUTLER. ~ BREATH OF SPRING AIR IN A WORLD TRYING TO BREATHE Words about this dealership~ employees who take time to listen and respond with understanding, professionalism, and care........provide quality servic More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Jason, and Meghan ~ also the recetionaist who answers 9 calls ~ most helpful
Jul 22, 2020 -

Butler Toyota responded

Thank you for the feedback. We are pleased to hear about your experience here with us. Thank you for the 5 stars! Have a great rest of your day!

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