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Butler Toyota - Service Center

Macon, GA

4.8
791 Reviews

791 Reviews of Butler Toyota - Service Center

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December 22, 2020

Great customer service from the time to schedule the maintenance appointment to the time my vehicle was serviced. Was kept updated on the time my vehicle would be ready More

by Dulceazteca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McCall Fuller
Jan 05, 2021 -

Butler Toyota responded

Thank you for the kind words and positive feedback! Have a great day!

December 10, 2020

I have always been pleased with the service at Butler Toyota. Sam and Larry are awesome and I never worry about the status of my truck! More

by Tom green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Larry
Dec 22, 2020 -

Butler Toyota responded

Thanks for the 5 stars Tom! Happy Holidays!

December 09, 2020

Sam McWilliams always does a great job with listening to issues when I bring my vehicle in for service. He followed up on a hard to detect problem with the cooling system and corrected the issue. Highly r More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
Dec 22, 2020 -

Butler Toyota responded

Thank you for the kind words Scott! We appreciate you choosing us to service you vehicle. Stay safe, and Happy Holidays!

December 08, 2020

I was a walk in but got the same service as I always do when i have an appointment. Jason is always easy to work with. More

by jmooney86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 18, 2020 -

Butler Toyota responded

Thank you for trusting us with servicing your vehicle. Come back and see us anytime! Have a great rest of your week. Happy Holidays!

December 08, 2020

The service department changed the oil and performed The service department changed the oil and performed other maintenance quickly and returned my car in a reasonable time. Thanks to Butler Toyota in More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry in service department.
Dec 22, 2020 -

Butler Toyota responded

Thanks for stopping by Paula! Come back and see us anytime. Happy Holidays!

November 15, 2020

The service I received was efficient and fast BUT many Butler staff members were not wearing masks. That is disgraceful and inconsiderate. This is the only business I have been in where more customers w More

by mgriff41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harris. Luke Goss
Nov 23, 2020 -

Butler Toyota responded

Thank you for taking the time to give us feedback - we will get this directly to all concerned - we take this very seriously, and you are right, this is not the time for our folks to let down their discipline. Thanks again for the input, please contact us directly with any concerns, any time! -Customer Care folks at Butler Toyota.

November 12, 2020

Butler Toyota service department handles your services in a very timely manner. They are always courteous from the time you drive up until you leave. More

by Greerja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian , can remember young man that checked me in but very nice
Nov 13, 2020 -

Butler Toyota responded

Thank you for the positive feedback! Have a great weekend!

November 12, 2020

The service department is the best. Larry is great at keeping me informed and has always taken great care of us. Great job! Keep up the great work. More

by bruce.stanfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Nov 13, 2020 -

Butler Toyota responded

Thank you for the kind words Bruce! We hope to see you again soon. Thanks again for the great rating. Have a great day!

November 11, 2020

The service was great! They went above and beyond! I did not have an apt., but I did not have to wait long for my service to be completed. Thank you! More

by hjeffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Nov 13, 2020 -

Butler Toyota responded

Thank you! We are so happy that you had a wonderful experience here with us! Come back anytime.

November 11, 2020

Always great service!Jason was able to get the recall on Always great service! Jason was able to get the recall on my Toyota taken care of when I took my car in for service. Kevin Williams is always so he More

by pcraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason helped me with the service on my car - great service!!
Nov 13, 2020 -

Butler Toyota responded

Thank you for the 5 stars! We truly appreciate the feedback! Happy Friday!

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