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Butler Toyota - Service Center

Macon, GA

4.8
776 Reviews

776 Reviews of Butler Toyota - Service Center

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November 15, 2020

The service I received was efficient and fast BUT many Butler staff members were not wearing masks. That is disgraceful and inconsiderate. This is the only business I have been in where more customers w More

by mgriff41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harris. Luke Goss
Nov 23, 2020 -

Butler Toyota responded

Thank you for taking the time to give us feedback - we will get this directly to all concerned - we take this very seriously, and you are right, this is not the time for our folks to let down their discipline. Thanks again for the input, please contact us directly with any concerns, any time! -Customer Care folks at Butler Toyota.

November 12, 2020

Butler Toyota service department handles your services in a very timely manner. They are always courteous from the time you drive up until you leave. More

by Greerja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian , can remember young man that checked me in but very nice
Nov 13, 2020 -

Butler Toyota responded

Thank you for the positive feedback! Have a great weekend!

November 12, 2020

The service department is the best. Larry is great at keeping me informed and has always taken great care of us. Great job! Keep up the great work. More

by bruce.stanfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Nov 13, 2020 -

Butler Toyota responded

Thank you for the kind words Bruce! We hope to see you again soon. Thanks again for the great rating. Have a great day!

November 11, 2020

The service was great! They went above and beyond! I did not have an apt., but I did not have to wait long for my service to be completed. Thank you! More

by hjeffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Nov 13, 2020 -

Butler Toyota responded

Thank you! We are so happy that you had a wonderful experience here with us! Come back anytime.

November 11, 2020

Always great service!Jason was able to get the recall on Always great service! Jason was able to get the recall on my Toyota taken care of when I took my car in for service. Kevin Williams is always so he More

by pcraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason helped me with the service on my car - great service!!
Nov 13, 2020 -

Butler Toyota responded

Thank you for the 5 stars! We truly appreciate the feedback! Happy Friday!

November 10, 2020

The Butler team was ready for me when I arrived at my appointment time and I got in and out of there way faster than expected. More

by MattS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 13, 2020 -

Butler Toyota responded

Thank you for the kind words!

November 06, 2020

Mr. Sam my service advisor is an awesome man. Blessed to have him as my advisor. He advised me of needed service. Great job Mr. Sam More

by clmurra01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McMillan
Nov 06, 2020 -

Butler Toyota responded

Thank you for the positive words! We hope to see you again! Have a great weekend!

November 02, 2020

Jerry is my service rep. He is great. Very friendly and works hard to get everything exactly right. Everyone else was very friendly and did a great job. Everything was clean. More

by linpren3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 06, 2020 -

Butler Toyota responded

Thank you for the kind words! We hope you have a wonderful weekend ahead. Thanks again!

November 01, 2020

Brian is The BEST!!!! He always provides excellent customer service and keeps me informed about what my vehicle needs. I always take his advise and follow his recommendations when servicing my vehicle More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Nov 06, 2020 -

Butler Toyota responded

Thanks Charles! We think Brian is great too! We hope you continue to choose is for all your service needs! Thank you again for the 5 stars! Have a great day!

October 24, 2020

Staff always friendly and helpful. Mr. Turner has always been professional in his response to his customers. This is my third Toyota and I have enjoyed all 3 and gotten great service from Butler. More

by mlee.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J, Turner
Oct 27, 2020 -

Butler Toyota responded

Thank you for being so loyal to us! We hope to continue to provide you with excellent service! Thank you again!

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