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Butler Toyota - Service Center

Macon, GA

4.8
776 Reviews

776 Reviews of Butler Toyota - Service Center

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February 23, 2021

the service was prompt and the rep was informative and courteous. i was pleased with the treatment received. the work performed was explained fully, fully satisfied, More

by gwing1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry turner
Mar 02, 2021 -

Butler Toyota responded

Thank you for the feedback and choosing us for your service needs! Have a great rest of your week!

February 19, 2021

Excellent service. Low wait time. Great group of people. Gave me options on different parts that I understood. Low pressure unlike some other service places. More

by bahki21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Feb 20, 2021 -

Butler Toyota responded

Thank you for the feedback and sharing your experience with us. Have a great rest of your weekend!

February 15, 2021

Brian went above and beyond to help me with a non service issue. I would definitely recommend the extra miles to Macon for service, to my friends and family south of Warner Robins. Thank you for a great cu More

by nikkiward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 16, 2021 -

Butler Toyota responded

Thank you for the kind words Nikki! We appreciate the review and 5 stars! Thank you and have a great week!

February 12, 2021

Great service, and the wait wasn’t that long. Great, great, great, good, great service, great, good, great service, great Job, great service, great Job, More

by Oliverbridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Randy Butler
Feb 12, 2021 -

Butler Toyota responded

Thank you for the kind words Oliver! Have a great weekend!

February 12, 2021

Excellent service as always. Service dept staff here are the nicest most friendly and helpful staff I’ve ever dealt with. Butler Toyota is hands down the best in Macon. More

by sabernathy04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler
Feb 12, 2021 -

Butler Toyota responded

Thank you for the feedback! We appreciate your kind words. Thank you for the great rating! Have a great weekend!

February 11, 2021

Brian Hatfield is the best. He has great knowledge and he is very friendly. He never gets pushy. For that reaso I always get my service from him. More

by john.haugabook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield , McCall Fuller, Randy Butler
Feb 12, 2021 -

Butler Toyota responded

Thank you for the kind words and feedback John! Come back and see us anytime. Have a great weekend!

February 08, 2021

I am always amazed at the professionalism and timely manner I received. Jerry is very kind and nice. I’m glad I’m a Toyota owner. More

by Vcarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 08, 2021 -

Butler Toyota responded

Thanks for the feedback and sharing your experience! Have a great day!

February 01, 2021

They are professional, courteous, friendly, very knowledgeable and not pushy. I always deal with Brian Hatfield and my hat off to him. I wouldn't want to work with anybody else in the service depart More

by Oddie8377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Feb 08, 2021 -

Butler Toyota responded

Thank you for the kinds words! Happy Monday!

January 28, 2021

I always have little wait time when I take my car in for service. The service staff is always so friendly. They do a great job. More

by BJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry cummings
Feb 08, 2021 -

Butler Toyota responded

Thank you for choosing Butler Toyota for your servicing needs. Hope to see you again soon!

January 28, 2021

I have consistently received excellent service which is why I travel the extra miles for service rather than to the dealership where I purchased my vehicle. I think that the idea of being referred to the More

by bethlehem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Feb 08, 2021 -

Butler Toyota responded

Thankyou for sharing your service experience with us! Have a great rest of your week!

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