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Butler Toyota - Service Center
Macon, GA
774 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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774 Reviews of Butler Toyota - Service Center
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July 16, 2024
I went in for my first service and was told it was done. Now they keep calling me to tell me that I need to come in for my first service. I have a full warranty and I need to talk to my Rep that I saw on J Now they keep calling me to tell me that I need to come in for my first service. I have a full warranty and I need to talk to my Rep that I saw on July 1. They also tell me they cannot find my Rep (whose card I lost) but On July 1 they could search that by my phone number. The operator lied and told me the system has been down two weeks but it was NOT DOWN WHEN I WAS THERE JULY 1. She would not listen to me. I need to talk to my Rep. Why is she lying. Why are they calling me to schedule the service I have already had. More
by Eshimek
Employees Worked With
The telephone operator for service?
June 25, 2024
Yes, it may be a little bit of a wait for your oil change etc., but they inform you when you arrive what your expected wait time may be for your appointment. Everyone is incredibly nice at the dealership and etc., but they inform you when you arrive what your expected wait time may be for your appointment. Everyone is incredibly nice at the dealership and the facilities are clean and comfortable. JD is an outstanding salesman and I highly recommend him to any potential toyota buyers. He recognizes me anytime I am at the dealership for my vehicle's service appointments and always makes it a point to speak. He took care of me after the paperwork was signed on my new toyota RAV 4, when we had a minor issue with the car, just as well as he did when he was making the sale. I will always buy Toyota going forward. More
by leighhmcd
Employees Worked With
May 16, 2024
Great Dealership with really caring employees! The building and grounds are really kept clean and appealing. Love the waiting area as it’s comfortable and even has coffee! The building and grounds are really kept clean and appealing. Love the waiting area as it’s comfortable and even has coffee! More
by Jhambrose
Employees Worked With
Other Employees :
Service Manager Keith , Randy Butler, Leticia Albarado
April 28, 2024
The service department at Butler Toyota is always so well organized. The waiting area is the very nice and comfortable. The nicest dealership I have used. organized. The waiting area is the very nice and comfortable. The nicest dealership I have used. More
by battaline
Employees Worked With
Randy Butler
