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Butler Toyota - Service Center

Macon, GA

4.8
776 Reviews

776 Reviews of Butler Toyota - Service Center

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April 13, 2021

Always a great experience at Butler, and especially with Mr. Larry Cummings. Professional but approachable. Everyone is friendly, the waiting area is clean and comfortable. More

by bdhammond46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
May 01, 2021 -

Butler Toyota responded

Thank you for the kind words! Have a great rest of your day!

March 30, 2021

Butler Toyota in my opinion is a dealership that is very professionally operated. My salesperson (Miss Seletha Dotson) was very dedicated and worked very hard to get me the car of my choice, including the c More

by hugh.atkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seletha Dotson , Randy Butler
Apr 28, 2021 -

Butler Toyota responded

Thank you Hugh! Congratulations on the new ride! Have a great day!

March 30, 2021

I went in for a service and was early, but they took me right away. The waiting area was clean and was following the CDC guidelines as well. My service was quick in and out with no stressful situation. More

by djhogges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 28, 2021 -

Butler Toyota responded

Thank you for allowing us to service your vehicle! Come back and see us! Have a great rest of your day!

March 30, 2021

Always great customer service he has been my service advisor for three years now and I never had a problem with him not at all! More

by Tonyajus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harris
May 01, 2021 -

Butler Toyota responded

Thank you for sharing your experience with us! Come back and see us again! Have a great weekend!

March 23, 2021

We were just outside Macon heading for Florida when we had car problems. Larry Cummings and the gentleman who first greeted us made us feel at home and managed to fit us into the schedule so we did not More

by mccutcheon_nadine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Apr 03, 2021 -

Butler Toyota responded

Thank you so much for choosing us for your service needs. We hope we made your experience with us a great one. Come and see us again!

March 20, 2021

Larry was very helpful during my service. Kept me updated on the progress and showed pictures of what needed to be replaced. It was very nice he ordered my tires and they came in the next day! More

by malloryannortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Mar 29, 2021 -

Butler Toyota responded

Thank you for the kind words Mallory! We hope to see you again! Have a great week!

March 07, 2021

Very easy to work with. Scheduling on the phone works very well in spite of last minute changes. Promptly received, processed and serviced. Jerry Turner does an excellent job in all respects. More

by Sgreear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of those listed
Mar 08, 2021 -

Butler Toyota responded

Thank you for the kind words! It was a pleasure working with you. Have a great week!

March 04, 2021

The service is outstanding! Excellent customer service. The service team always communicates in a thorough manner and is very prompt. I would highly recommend Butler Toyota! More

by dixiebclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings, McCall Fuller, Randy Butler
Mar 05, 2021 -

Butler Toyota responded

Thank you for choosing Dixie! Have a great rest of your weekend!

March 01, 2021

Brian Hatfield is always very polite, knowledgeable, and friendly. It has indeed been a pleasure working with him again and again. Thanks for all you do! More

by VALJORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Mar 02, 2021 -

Butler Toyota responded

Thanks for the 5 stars! Have a great rest of your week!

March 01, 2021

First time service for my new Highlander didn't take long and the customer service was excellent! In and out in less than an hour. More

by wdaniel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Mar 02, 2021 -

Butler Toyota responded

Congrats on the new Highlander! Thank you for the kind words! We appreciate you!

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