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Butler Toyota - Service Center

Macon, GA

4.8
776 Reviews

776 Reviews of Butler Toyota - Service Center

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December 25, 2021

Always excellent service when I come in! I waited till last minute but they took care of me even though it was Christmas Eve. More

by KoaiFrijolero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 03, 2022 -

Butler Toyota responded

We are glad we could help out in any way possible. Thank you again for stopping by!

December 23, 2021

The customer service was very good and I would tell anyone to visit this dealership. More

by Amos Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McCall Fuller, Randy Butler
Jan 03, 2022 -

Butler Toyota responded

Thank you for allowing us to earn your business!

December 23, 2021

I was in Service Dept for recall repair. Called to set up appt - was told who service writer would be and was followed up with email detailing everything discussed. A shuttle was available to bring me ho More

by Dc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Turner and Shuttle driver
Jan 03, 2022 -

Butler Toyota responded

Thank you for the positive feedback and for choosing us for your service needs. Happy New Year! Come back and see us.

May 28, 2021

Great fast service. Was very professional and nice waiting area also fir customers to sit. I would recommend any day to anybody needing their car worked on More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in service
Jun 03, 2021 -

Butler Toyota responded

Thank you for the feedback Linda! We are happy that you enjoyed your time here. Come again!

May 14, 2021

Butler Toyota always provides a happy and positive experience. Their service personnel are outstanding and from start to finish make me feel valued. I am on my fourth vehicle from Butler and couldn't More

by sanders_am
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Jerry & Larry are the best!
May 18, 2021 -

Butler Toyota responded

Thank you for sharing your experience with us. Have a wonderful rest of your day!

May 14, 2021

Excellent serviced! And the place is so clean. I’m impressed with Butler Toyota. I will be back with my car service next time at this dealership. More

by Joelsabillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Davis
May 18, 2021 -

Butler Toyota responded

Thank you! Have a great day!

May 01, 2021

Jason is friendly and professional, and service is prompt. He explained everything about my regular maintenance schedule to me. I got in and out very quick. More

by ronsorrells
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason
May 10, 2021 -

Butler Toyota responded

Thank you for the positive feedback! We enjoyed working with you! Come back and see us! Have a fantastic Monday!

April 22, 2021

Great work by Brian Hatfield. Good recommendation, not pushy, I can do business like that. Very professional. Service in the back took little long but he kept me updated and did right by me. Got my busine More

by Burt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
May 01, 2021 -

Butler Toyota responded

Thank you for choosing Butler Toyota for service on your vehicle!

April 16, 2021

Jerry was the best. He listened to my concerns and went above and beyond my expectations. I will be returning. I was there a long time on my last service it was very quick and the extra service I needed wa More

by Clarsen4055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Butler
May 01, 2021 -

Butler Toyota responded

Thank you for the 5 stars!

April 15, 2021

Jerry always does a great job taking care of my service needs. He has always been able to answer my questions as they come up and always welcomes me when I arrive. Thank you, Jerry! More

by Stephen Velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry (Service Advisor)
May 01, 2021 -

Butler Toyota responded

Thank you for the great rating and positive feedback Stephen! Have a great weekend!

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