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Butler Toyota - Service Center

Macon, GA

4.8
775 Reviews

775 Reviews of Butler Toyota - Service Center

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March 15, 2022

My service manager, Larry Cummings, is great and I always ask for him. I get serviced every 5000 miles and my vehicle is 12 years old now and runs good. However, when I first called and went thru your More

by Jeane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Mar 18, 2022 -

Butler Toyota responded

Thank you Jeane! It sounds like someone might have canceled their appointment with Larry and we were able to squeeze you in! Thank you for being patient with us. Have a great day!

March 07, 2022

Well let see. What can I say about this dealership. Well they serviced my car. More

by Aintbuying
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McCall Fuller, Randy Butler
Mar 09, 2022 -

Butler Toyota responded

Thank you for allowing us to service your vehicle. Have a great day!

March 06, 2022

My experience is always great when I go. I never have any issues and the staff is great. More

by Asia92densley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, hatsfield, McCall Fuller, Randy Butler
Mar 07, 2022 -

Butler Toyota responded

Thank you for the kind words!

March 05, 2022

As usual I received speedy service on my recent visit for an oil change on my ten year old Toyota Sienna van. Still running like a top. More

by hhpeacock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cumming
Mar 07, 2022 -

Butler Toyota responded

Thank you for choosing us to service you Sienna for all these years! We will continue to do the best we can. Thank you again!

March 04, 2022

Service was good and did not very long. Free coffee is nice. Larry is very courteous. More

by Lacey-111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Mar 07, 2022 -

Butler Toyota responded

Thank you again for choosing usLacey! Have a wonderful rest of your week.

February 01, 2022

Billy and the customer service was awesome. The time it took was spot on.Thanks More

by jacquelyntharpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 03, 2022 -

Butler Toyota responded

Thank you, Jacquelyn! We hope you have a wonderful day!

January 28, 2022

the people are really nice and they see to it that you are helped in any way they can. the service on my car took less time than i thought it would and Sam made sure to tell me about the results of the in More

by dansir1
Recommend Dealer
Yes
Employees Worked With
Sam in service dept.
Feb 03, 2022 -

Butler Toyota responded

Thank you for the kind words. We are glad that we were able to help with your service needs. Come back and see us. Have a great day!

January 22, 2022

Service was great and very professional workers there. Don’t have to wait very long either. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Billy
Jan 28, 2022 -

Butler Toyota responded

Thank you again for stopping by Linda!

January 21, 2022

Brian Hatfield is my service advisor. He always takes the time to explain everything to me! Excellent customer service!! He is courteous and knows his stuff!! He definitely deserves a raise he works s More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Jan 28, 2022 -

Butler Toyota responded

Thank you, Marie! We are happy that Brian was able to provide you with a great experience. He is an asset to our service team. Thank you again and come back and see us.

January 21, 2022

Sam in service is the best!!!! He is the reason we keep coming back!!! Only trust him with my child’s car. More

by CSTRIPLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
Jan 28, 2022 -

Butler Toyota responded

Thank you for the feedback! Come back and see us anytime.

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