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Butler Toyota - Service Center

Macon, GA

4.8
775 Reviews

775 Reviews of Butler Toyota - Service Center

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June 07, 2022

The whole experience was excellent, from the greeter to my liaison, Larry. Everything was not only quick but lower in price than I expected. More

by Dtift77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 13, 2022 -

Butler Toyota responded

Everyone loves quick and low prices :) Don't forget to tell your friends!!!

June 05, 2022

Experience was good but it was a bit slow. I had an appointment and it still took 2 hours for service to be done. More

by motelmei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Jun 07, 2022 -

Butler Toyota responded

Appreciate you taking the time to share your experience with us. We value the feedback and can't wait to serve you again😊

June 01, 2022

I had great service. Larry Cummings was my service rep and was very cordial and great to work with. More

by jmcelroy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Jun 02, 2022 -

Butler Toyota responded

We appreciate the review and your kind words. Come back anytime!!

May 23, 2022

excellent service. service done in a timely matter. I would recommend service at this dealership to my friends. More

by jrhorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cummings, larry
May 23, 2022 -

Butler Toyota responded

Recommendations are greatly appreciated - Thank you!!!

May 20, 2022

Professional, kind and punctual. Jerry is reliable, honest and fair. He takes great care customers. I think your prices are too high. More

by valjazz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, in the Service Dept.
May 20, 2022 -

Butler Toyota responded

Thank you so much for taking the time to leave us a rating. We appreciate your feedback and kind words. Have a great weekend!!!

May 19, 2022

They're always nice to deal with. They had my vehicle ready sooner than I expected and getting in and out went smoothly. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, service advisor., Randy Butler
May 20, 2022 -

Butler Toyota responded

Happy to hear that your recent visit with us was a success - Butler Toyota is here for you, Randy!!!

May 13, 2022

Brian is an outstanding service rep. Courtesy and professional all the time simply the best More

by brad.crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
May 16, 2022 -

Butler Toyota responded

Glad to hear Brad! Thanks' for stopping in and for the review :)

May 11, 2022

The fix to my 2022 Camry Hybrid is going to have to be redone in the future. More

by tomsummerall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Butler
May 13, 2022 -

Butler Toyota responded

Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime!!

May 11, 2022

Sam was friendly, professional and very helpful. The waiting area was clean and spacious. Would recommend. More

by L_Foley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam from service department
May 13, 2022 -

Butler Toyota responded

Appreciate the recommendation, Foley!!

May 04, 2022

Arrived on time for the appointment. There were no problems. Pickup was easy with no problems. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hatfield
May 09, 2022 -

Butler Toyota responded

That's what we like to hear! Thanks, Dan for dropping by - Come back soon.

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