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Butler Toyota - Service Center

Macon, GA

4.8
791 Reviews

791 Reviews of Butler Toyota - Service Center

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October 27, 2022

Jerry always provides excellent customer service in the service department and always makes sure I know every detail about what is needed for my car. More

by tonesha.battle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 03, 2022 -

Butler Toyota responded

Thank you, for being a returning customer and for the great Review!!!

October 13, 2022

My service was finished sooner than I expected. Everyone was pleasant. I watched tv while I waited. More

by alf1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry in service
Oct 13, 2022 -

Butler Toyota responded

Thank you, Alf1004!!

October 12, 2022

i got a recall notice in the mail for my corolla. seems it needed a software update to correct a problem with the throttle control. i took it to Butler and in 1 short hour they had it done. i can not More

by dansir1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris lee
Oct 13, 2022 -

Butler Toyota responded

You are most welcome and thank you for the great rating!!!!

October 10, 2022

Larry Cunningham was EXCELLENT! He effectively kept me abreast throughout every step associated with my Toyota Tundra. His professional demeaner was friendly, personal and very prof More

by jtshipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cunningham, Service Department, McCall Fuller
Oct 11, 2022 -

Butler Toyota responded

We will keep the lights on for you 😉

Oct 11, 2022 -

jtshipp responded

jtshipp@cox.net

October 10, 2022

Thanks Larry! Service is easy to schedule…quick…courteous staff!!!! I have never had a bad experience at Butler Toyota Service Dept. More

by crplmom621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry…Service Dept…5 stars!!!
Oct 11, 2022 -

Butler Toyota responded

Thank you for the 5stars!!!

October 05, 2022

Courteous Staff and the Best Service Department. Took less than 1 hour for service & tire rotation. More

by Randy Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Oct 05, 2022 -

Randy Ellis responded

Courteous Staff and Best Service Department. Took less than 1 hour for service and tire rotation.

Oct 06, 2022 -

Butler Toyota responded

HI Randy, Come back anytime and thank you for sharing a great rating!!!

October 04, 2022

I always know I’m getting reliable service. The staff is very professional and my questions are always addressed. Appointments are easy to make. I would recommend using Butler Toyota for your v More

by Marinc75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Oct 06, 2022 -

Butler Toyota responded

Thank you for taking the time to share your experience with Butler Toyota and Larry. We are grateful for the recommendation with the 5-Stars!!!

September 30, 2022

Great service, very quick . No complaints. Great conversations with the service rep. Awesome lobby area. More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
Sep 30, 2022 -

Butler Toyota responded

This is great encouragement for one of our newest Service Techs. Thank you, Tamara - for the kind words and great review!!!!

September 30, 2022

Chris was so nice and helpful! Absolutely nothing to complain about! He made sure to answer all of my questions and was so pleasant to speak to! More

by Cdodgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 30, 2022 -

Butler Toyota responded

Thank you for the 5-stars 🤩🤩 Good Job, Chris!!!

September 28, 2022

The service rep I saw was courteous, fast, and personable. Will seek him out specifically on the next visit. More

by awest486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Sep 29, 2022 -

Butler Toyota responded

Thank you SO much for your positive rating on your recent visit to Butler Toyota - Service Department. We are always happy to serve you.

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