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Butler Toyota - Service Center

Macon, GA

4.8
775 Reviews

775 Reviews of Butler Toyota - Service Center

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December 02, 2022

MY SERVICE ADVISOR SAM, HE IS ONE OF THE BEST IN THE BUSINESS, GREAT PROFESSIONALISM. More

by benjamin.mcwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McCall Fuller, Randy Butler, Leticia Albarado
Dec 06, 2022 -

Butler Toyota responded

Good things happen when you deal with The BEST!!

November 12, 2022

Mechanic don’t check the certain thing and tell the customer for need to be replaced like wiper blade,air and ac filter and battery,I did replace my self before a month and telling me that need replace More

by Mgpatel601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Nov 15, 2022 -

Butler Toyota responded

Mr. or Ms. Patel - We are very sorry about your poor experience, please contact us directly at customercare@butlertoyota.com, we would like to know more!! Thank you, and we look forward to hearing from you- Customer care folks at Butler Toyota customercare@butlertoyota.com

November 07, 2022

I just got my 2023 Camry "initial service (5K) and Larry Cummings my Assistant Service Manager was awesome! He kept me informed as to what all had to be completed and within 40 minutes I was signing my name More

by jtshipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cunningham, Service Department, Leticia Albarado
Nov 08, 2022 -

Butler Toyota responded

Thank you, jtshipp for the name drop 😉 Larry is a shining Star here at Butler Toyota !!

November 06, 2022

Everyone is Very helpful friendly knowledgeable prompt and courteous. They go out of their way to make sure I am taken care of. More

by jone4070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hunnicutt
Nov 07, 2022 -

Butler Toyota responded

Great customer service is what we strive for 😉 We are happy it shows and that it's appreciated. Thank you, Jone4070 for the acknowledgment - We hope to have you back!!

October 27, 2022

Jerry always provides excellent customer service in the service department and always makes sure I know every detail about what is needed for my car. More

by tonesha.battle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 03, 2022 -

Butler Toyota responded

Thank you, for being a returning customer and for the great Review!!!

October 13, 2022

My service was finished sooner than I expected. Everyone was pleasant. I watched tv while I waited. More

by alf1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry in service
Oct 13, 2022 -

Butler Toyota responded

Thank you, Alf1004!!

October 12, 2022

i got a recall notice in the mail for my corolla. seems it needed a software update to correct a problem with the throttle control. i took it to Butler and in 1 short hour they had it done. i can not More

by dansir1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris lee
Oct 13, 2022 -

Butler Toyota responded

You are most welcome and thank you for the great rating!!!!

October 10, 2022

Larry Cunningham was EXCELLENT! He effectively kept me abreast throughout every step associated with my Toyota Tundra. His professional demeaner was friendly, personal and very prof More

by jtshipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cunningham, Service Department, McCall Fuller
Oct 11, 2022 -

Butler Toyota responded

We will keep the lights on for you 😉

Oct 11, 2022 -

jtshipp responded

jtshipp@cox.net

October 10, 2022

Thanks Larry! Service is easy to schedule…quick…courteous staff!!!! I have never had a bad experience at Butler Toyota Service Dept. More

by crplmom621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry…Service Dept…5 stars!!!
Oct 11, 2022 -

Butler Toyota responded

Thank you for the 5stars!!!

October 05, 2022

Courteous Staff and the Best Service Department. Took less than 1 hour for service & tire rotation. More

by Randy Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Oct 05, 2022 -

Randy Ellis responded

Courteous Staff and Best Service Department. Took less than 1 hour for service and tire rotation.

Oct 06, 2022 -

Butler Toyota responded

HI Randy, Come back anytime and thank you for sharing a great rating!!!

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