Butler Toyota - Service Center

The service rep Shawn was very professional, and explain everything, and kept me in informed of changes. Courtesy service was nice also. everything, and kept me in informed of changes. Courtesy service was nice also. More

I always ask for Jerry. He’s earned my trust. He’s the reason I continue to use your services dept. He’s earned my trust. He’s the reason I continue to use your services dept. More

Butler Toyota always takes excellent care of my vehicle when I take in in for service. Their staff are friendly and courteous. They take the time to verify what my appointment is for, explain what is fo when I take in in for service. Their staff are friendly and courteous. They take the time to verify what my appointment is for, explain what is found during inspection, and provide guidance for repairs. They give me an estimated time for my visit and explain all cost up front so there is no shock when the service is completed. More

April my service person was very nice. Got in and out in a day. Thanks Got in and out in a day. Thanks More

I like the fact that I have an assigned service advisor- Larry. I had several questions and he took the time to explain procedure and process to me. Larry. I had several questions and he took the time to explain procedure and process to me. More

Easily made service appointment by phone . Prompt initial drop off . Service was completed in a timely fashion. Excellent customer service ! Prompt initial drop off . Service was completed in a timely fashion. Excellent customer service ! More

In Town from Trion when cars warning screen gave oil maintenance required soon. Found Butler Toyota as nearest Toyota dealership. Called the up at about 7:30 AM asked if they could fit my Prius in for a maintenance required soon. Found Butler Toyota as nearest Toyota dealership. Called the up at about 7:30 AM asked if they could fit my Prius in for a Oil Lube, filter change, and tire rotation. Was told bring it on down. Service Department got finished in about an hour while I had a great complimentary cup of coffee. Adviser explained all details of Service before I left the dealership. Good service and friendly staff. More

Please don't ask that I write a sentence every time. The service was good. I like everyone who works here. I just wanted to quickly drop them a good rating. They deserve it. But I'm not interested in fi The service was good. I like everyone who works here. I just wanted to quickly drop them a good rating. They deserve it. But I'm not interested in filling out a whole form every time. You already know who I worked with. You already know what kind of car I have. I don't want to fill this out every time just to give the good folks at Butler Toyota a good rating. More

Larry was very helpful. I was originally assigned to another service advisor but he was not there on the day of my service. Larry assisted me and made sure to get my car ta I was originally assigned to another service advisor but he was not there on the day of my service. Larry assisted me and made sure to get my car taken care of. More

They were very attentive to my vehicle and my wife. Service was good and prompt. Service was good and prompt. More