Butler Toyota
Macon, GA
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Rob Houston was excellent. Rob offered great customer service - friendly and helpful but not pushy. My only gripe was that I had to wait too long to sign the final paperwork. Al Rob offered great customer service - friendly and helpful but not pushy. My only gripe was that I had to wait too long to sign the final paperwork. Also, I hated having to pay such a high interest rate when I have excellent credit and I just wanted to pay cash anyway. I understand, though, that I couldn't have gotten as low of a price otherwise. Since buying the Camry, I have been very happy with the car. My only disappointment is with Entune. I understand it fully now, and I think it is buggy and that it has many design flaws. I knew this car didn't have Carplay or Android Auto, but I am still surprised given Toyota's reputation for quality. Entune takes that assessment down a notch for me. I know that the infotainment system is not Butler's fault but Toyota's. I now think Toyota knows that it is bad, which is why it is offering Carplay and Android Auto on the 2019s. To keep faith with their customers who bought the 2018 Camry's, I think they ought to offer an Carplay and Android Auto update for those cars too. All that said, the main thing is that Rob Houston did a fantastic job. More
50,000 miles Thanks for expediting Service for me. Suv is running great. Going out of town this weekend. Would be nice if decaf coffee could be available the next Thanks for expediting Service for me. Suv is running great. Going out of town this weekend. Would be nice if decaf coffee could be available the next time. More
Give Jerry Turner a Raise!!! Jerry Turner is THE leader among the Butler Toyota of Macon, Georgia Service Team!!! He is the consummate professional and the only person I have my Jerry Turner is THE leader among the Butler Toyota of Macon, Georgia Service Team!!! He is the consummate professional and the only person I have my family do business with when it comes to our Toyota’s!!! Give Jerry Turner a raise, he’s worth it!!! More
Exceptional! Butler Toyota continues to be the best car dealership I’ve ever dealt with. I will always buy my cars from Butler. We’ve bought many cars from them Butler Toyota continues to be the best car dealership I’ve ever dealt with. I will always buy my cars from Butler. We’ve bought many cars from them and will continue to do. More
Greatest car buying experience Mark Patrick worked with us ahead of time. Everything was ready and waiting for us when we arrived. He listened to what we wanted and took us straight Mark Patrick worked with us ahead of time. Everything was ready and waiting for us when we arrived. He listened to what we wanted and took us straight to the perfect car. Greg Williams was easy to work in finance and took the time to explain everything about our deal. More
I had an amazing experience This is my second vehicle with Butler Toyota and each experience was amazing they treated me like family. Troy Stephens and his team got me the best d This is my second vehicle with Butler Toyota and each experience was amazing they treated me like family. Troy Stephens and his team got me the best deal on my new 2019 Toyota Corolla. I am very satisfied with my purchase. More
Great car great service great people Overall excellent experience because of great car, great service, and great people. I would recommend this dealership to all my friends because of my Overall excellent experience because of great car, great service, and great people. I would recommend this dealership to all my friends because of my overall expereince. More
one of the best experiences I have ever had buying a new car Seletha Doston is the most delightful sales person I have ever worked with. She did not rush me or try and talk me into buying my Toyota RAV4. She al Seletha Doston is the most delightful sales person I have ever worked with. She did not rush me or try and talk me into buying my Toyota RAV4. She allowed me and my sister to drive it as many times as we needed to. After we had made a deal that I was happy with she sat in the car and went over everything with us. She answered all of our questions and took as long as we needed her to go over things. If we had question it was like she was happy to answer them and no matter how many times we needed to ask. I have owned Toyota's before but have never had an experience like this one. I am very grateful that I got Seletha as a sales person. I will tell every one to go drive a Toyota and ask foe Seletha. Seletha thank you so much for all you help with the purchase of this car. More
New Toyota Sienna For the most part it was a good experience and in the end I think I got a good deal. The only down side was from looking on the web site I expected t For the most part it was a good experience and in the end I think I got a good deal. The only down side was from looking on the web site I expected to get the internet price at 0% financing. Was not happy when told that was not the case. If you wanted the internet price you had to pay 5% financing. No where on the website was that stated. I think that needs to be made clear so that costumers know if they are comparing prices at different dealers they have the correct info. After I said I wanted to check other dealers now that I had all the facts Chris was able to decrease the price with 0% financing. It wouldn't have been an issue if the website had stated the info on 0% financing correctly. I am happy with the out come but it shouldn't have been that stressful. More
Always the best Service with Sam!!!!!! Brought my 4Runner in for a required maintenance, Sam is my service advisor, he always makes me feel like I am his only customer and he wants to make Brought my 4Runner in for a required maintenance, Sam is my service advisor, he always makes me feel like I am his only customer and he wants to make sure all my vehicle needs are taken care of completely and in the most timely fashion. He updates the progress of the service one my 4Runner, so I am never in the dark about when it will be ready. His Service is Excellent!!!!! . More