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Butler Toyota

Macon, GA

Overview
Employees
Reviews
Vehicles
4.8
1,402 Reviews
Welcome to Butler Toyota Since Butler Toyota opened its doors almost 50 years ago, we’ve been dedicated to delivering the best in Toyota vehicles and service. Find out why residents of Macon, GA, have made us their go-to dealership for years. We have a wide inventory of new Toyota cars for sale. This includes the Toyota Corolla, the Toyota RAV4, and the Toyota Camry for sale in Macon, GA. In addition to our range of new vehicles, we’re also one of the most reputable used car dealerships in the region, so we recommend checking out our line of certified pre-owned Toyotas.
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4580 Riverside Dr

Macon, GA

31210

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Showing 1,402 reviews

November 20, 2023

Consistently good service. Good customer experience. Clean, bright environment to wait in. I like the space with desks where I can sit and plug in my laptop and do work. More

by jharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Nov 27, 2023 -

Butler Toyota responded

We can’t wait to share your 5-star review with our team. They’ll be thrilled! Thank you, jharris for taking the time to share.

November 15, 2023

Chris the service writer is outstandingly friendly. Clean and nice showroom. Easy to get in and out of service department More

by arclite10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service dept
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Nov 20, 2023 -

Butler Toyota responded

We really appreciate you sharing your review of our service. Thank you!

November 11, 2023

I must have gone at the wrong time on October 25, 2023. Worse experience with a dealership ever. I bought my used Honda from them and had to have it worked on for over several months before they sent it More

by texasmeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Williams, Keith Henson
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Nov 27, 2023 -

Butler Toyota responded

Ms. Black - Sorry that took so long, and we apologize for our part in that - you have a refund headed your way. Thanks for taking the time to give us feedback, and again, we are sorry that went so poorly. Customer care folks at Butler Toyota customercare@butlertoyota.com

November 11, 2023

I received service in a timely manner and was very happy and pleased with service. More

by eia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lee
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Nov 15, 2023 -

Butler Toyota responded

Hi there!!! Thank you very much for sharing your review. We love hearing from our customers.

November 07, 2023

Anytime I can come to a dealership and have my vehicle serviced in less than an hour, I am ecstatic. More

by chief_wilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ireland, Mechanic
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Nov 08, 2023 -

Butler Toyota responded

Thank you for the 5-star review! We’re here to serve you anytime.

October 23, 2023

Clean, friendly, organized, prompt. Problem not ever getting a second key for Car was solved. More

by Box car annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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Oct 27, 2023 -

Butler Toyota responded

Thank you for the 5-star review! Your positive feedback is much appreciated!!

October 19, 2023

Had a wonderful experience with Try! We are beyond happy with our 2016 Prius. The whole staff was wonderful, dealership was gorgeous. Recommending to everyone! More

by AC1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Try, Randy Butler
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Oct 20, 2023 -

Butler Toyota responded

Thank you for this touching note. It has been our absolute pleasure to work with you, and we hope to do more in the future. Have a great weekend!!

October 17, 2023

Your servive dept is the best. Always gets the job done in a timely manner. My service advisorLarry is always friendly and knows car care business inside and out. Thanks to all the More

by scotttenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McCall Fuller, Leticia Albarado
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Oct 20, 2023 -

Butler Toyota responded

We're so happy to hear you had a great experience at our service dept with one of our best Mr. Larry:) Our team works hard to keep our customers HAPPY, and it looks like we are on the right track. Thank you for this great review and we hope to see you again. Have a great weekend!!

October 17, 2023

I was able to get my Tacoma key problem resolved in a most timely manner. More

by dmcgregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April, Randy Butler
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Oct 20, 2023 -

Butler Toyota responded

Thanks for sharing your review with our community. It means a lot to us!

October 17, 2023

Kali and Wendy were wonderful to work with! I traded in a 2018 RAV4 and leased a new 2023 RAV4 hybrid. I’m loving my new Limited RAV! The Butler Group is top notch! More

by Jmiller31210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kali Bogden and Wendy
Report | Print
Oct 20, 2023 -

Butler Toyota responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve you and look forward to working with you again. Enjoy your new Limited Rav....CONGRATULATIONS!!!!

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