Butler Toyota

Exceptional service at Butler employee very pleasant. This was my first experience with Butler Toyota and I was very impressed with the employees and customer service that was provided. Mr. Curtis Mc Neal This was my first experience with Butler Toyota and I was very impressed with the employees and customer service that was provided. Mr. Curtis Mc Neal and Ali Purdy were very professional and courteous and pleasant to work with. More

Oil Change/Scheduled Service I went in for a routine oil change/servic. The work was completed quickly and everyone was nice. Price was not a factor for me due to ToyotaCare, so t I went in for a routine oil change/servic. The work was completed quickly and everyone was nice. Price was not a factor for me due to ToyotaCare, so that was great as well. Thanks! More

Exceptional service at Butler Toyota We have bought my last six vehicles from Butler Toyota and have not been disappointed with the way we were treated. We have always felt like we were f We have bought my last six vehicles from Butler Toyota and have not been disappointed with the way we were treated. We have always felt like we were family whether buying the car or having it serviced. Thank you!! More

Not a long wait very nice work employees Very pleasant employees nice c lean lobby to wait in relaxing and calm place and in future may come trade car soon. I also just like atomsphere Very pleasant employees nice c lean lobby to wait in relaxing and calm place and in future may come trade car soon. I also just like atomsphere More

Good Service Wait time is still some what long. However, service rep. very knowledgeable. He answered my questions, and explained all options. I do wish that the Wait time is still some what long. However, service rep. very knowledgeable. He answered my questions, and explained all options. I do wish that they would have handled all the services needed at that appt. instead of emailing me three days later to say that my car was in need of an oil change. More

My experience with Jerry at the dealership is exceptional I gave the service dept. an excellent rating because everyone is always, and I do mean always, professional and friendly. I cant say enough about Jerr I gave the service dept. an excellent rating because everyone is always, and I do mean always, professional and friendly. I cant say enough about Jerry in the service dept. He goes above and beyond to make sure you are comfortable waiting and satisfied with the service you receive More

Bluetooth Fixed It took Two trips! But on my second trip, Rick- the Service Manager “Took Over” and brought his team together ( Jason and Matt) and solved my speaker/ It took Two trips! But on my second trip, Rick- the Service Manager “Took Over” and brought his team together ( Jason and Matt) and solved my speaker/Bluetooth problem!! A reoccurrence that was a Pain for me! This was After 50 minutes on the phone with Toyota Customer Care -which the lady really TRIED to help! The Service Department at Butler Toyota in Macon, Ga SOLVED my issue!!! My family’s 11th Toyota!!! I continue to be Satisfied and Toyota Happy!!!! Thanks Butler Toyota More

Easy drop off and pickup I was able to drop my car off and use their early bird service. Sam called me a little while after they opened and gave me the list of the optional s I was able to drop my car off and use their early bird service. Sam called me a little while after they opened and gave me the list of the optional services that was recommended by the factory, and he had my vehicle done without any issues. Thank you Sam for making this experience a GREAT one! More

Great car buying experience. I went in for a test drive and there was absolutely no pressure to purchase on that day. The guys were very informative and helpful. When I made my mi I went in for a test drive and there was absolutely no pressure to purchase on that day. The guys were very informative and helpful. When I made my mind up that I wanted to purchase the chain worked very diligently with me to ensure I got the best deal possible. Great experience at Butler Toyota More

Bad Battery I called on Saturday 08/31/2019 and was offered same day service. GREAT SERVICE!! only waited 1 hr to be worked in; comfortable atmosphere. I called on Saturday 08/31/2019 and was offered same day service. GREAT SERVICE!! only waited 1 hr to be worked in; comfortable atmosphere. More