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Butler Toyota
Macon, GA
1,383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,383 reviews
September 27, 2019
Salesman Mike Sheridan very helpful, knowledgeable, and courteous. Worked within my price range to get vehicle I wanted. Overall stress free experience and wi Mike Sheridan very helpful, knowledgeable, and courteous. Worked within my price range to get vehicle I wanted. Overall stress free experience and will consider Butler in future trade/purchase. More
by Butlerlady
Employees Worked With
MIKE SHERIDAN, KEVIN WILLIAMS, TYLER (FINANCE OFFICE)
September 26, 2019
Salesman Mike Sheridan was very helpful and knowledgeable. The process went very smoothly. I also appreciate the service department and always deal with Brian Mike Sheridan was very helpful and knowledgeable. The process went very smoothly. I also appreciate the service department and always deal with Brian Hatfield. He’s very helpful and makes sure my vehicle is taken care of. More
by Saraj
Employees Worked With
Mike Sheridan
September 24, 2019
Breakfast at Butler Time for the complimentary 15000 mile check up and oil change for the RAV4. An early morning appointment to beat the rush. I am greeted by Bruce in th Time for the complimentary 15000 mile check up and oil change for the RAV4. An early morning appointment to beat the rush. I am greeted by Bruce in the service lane with a great big smile and hand-shake, he makes you feel like an old friend and not a customer. I had a delicious biscuit and coke in their lounge area and then went to wait in the customer waiting area. This is the largest, most comfortable waiting area I have ever experienced at any dealership. The customer is not punished by waiting for their vehicle. There is even a quiet area for the kids to play and maintain a calm quiet area. The service was done in a timely manner, all issues were addressed and I was on my way out the door. I use a walker and Bruce offered to bring my car right to the door, another great big smile and handshake. I have a smile on my face as I drive off the lot, this has been a most pleasant experience and I am most pleased that I am a Butler customer. Thanks guys for taking such good care of me!! More
by gasman222
Employees Worked With
Larry Cummings
September 24, 2019
New vehicle Cedric Jackson worked to get me the SUV I wanted. I already had in mind the type and price of what I wanted and he made it happen. No pressure tactic Cedric Jackson worked to get me the SUV I wanted. I already had in mind the type and price of what I wanted and he made it happen. No pressure tactic was used which I appreciated. Based on my experience I would recommend the dealership and Cedric I love my new vehicle Highlander XLE. More
by Mrs. Studstill
Employees Worked With
Cedric Jackson
September 23, 2019
Exceptional service at Butler employee very pleasant. This was my first experience with Butler Toyota and I was very impressed with the employees and customer service that was provided. Mr. Curtis Mc Neal This was my first experience with Butler Toyota and I was very impressed with the employees and customer service that was provided. Mr. Curtis Mc Neal and Ali Purdy were very professional and courteous and pleasant to work with. More
by Babygirl
Employees Worked With
Curtis McNeal, Ali Purdy
September 23, 2019
Great salesperson Wendy was patient, helpful and a friend during the entire purchase process! It was an easy and quick buying experience. I am very pleased with Butler Wendy was patient, helpful and a friend during the entire purchase process! It was an easy and quick buying experience. I am very pleased with Butler Toyota. More
by rickcoleman4
Employees Worked With
Wendy
September 22, 2019
Oil Change/Scheduled Service I went in for a routine oil change/servic. The work was completed quickly and everyone was nice. Price was not a factor for me due to ToyotaCare, so t I went in for a routine oil change/servic. The work was completed quickly and everyone was nice. Price was not a factor for me due to ToyotaCare, so that was great as well. Thanks! More
by Sarah
Employees Worked With
Sam McWilliams
September 22, 2019
Exceptional service at Butler Toyota We have bought my last six vehicles from Butler Toyota and have not been disappointed with the way we were treated. We have always felt like we were f We have bought my last six vehicles from Butler Toyota and have not been disappointed with the way we were treated. We have always felt like we were family whether buying the car or having it serviced. Thank you!! More
by Susan1968
Employees Worked With
Wendy, Dooly & Ed Bissonette
September 21, 2019
Not a long wait very nice work employees Very pleasant employees nice c lean lobby to wait in relaxing and calm place and in future may come trade car soon. I also just like atomsphere Very pleasant employees nice c lean lobby to wait in relaxing and calm place and in future may come trade car soon. I also just like atomsphere More
by Jess1102
Employees Worked With
Do not Remember name guy who helped me
September 19, 2019
Good Service Wait time is still some what long. However, service rep. very knowledgeable. He answered my questions, and explained all options. I do wish that the Wait time is still some what long. However, service rep. very knowledgeable. He answered my questions, and explained all options. I do wish that they would have handled all the services needed at that appt. instead of emailing me three days later to say that my car was in need of an oil change. More
by Niecy
Employees Worked With
Larry Service dept.
