Butler Toyota

helpful, knowledgeable, understanding. Willing to work with you. Ali Purdy, josh looked after our needs and answered our questions on all vehicles that we were looking at. with you. Ali Purdy, josh looked after our needs and answered our questions on all vehicles that we were looking at. More

My Butler Toyota visits are always exceptional! From the greeter at Service to Brian Hatfield to the mechanics to the person who drives my car back to me! Thank you for the stress free service. I love my Hi greeter at Service to Brian Hatfield to the mechanics to the person who drives my car back to me! Thank you for the stress free service. I love my Highlander! Rose Brown More

As always, visiting Butler Toyota for my scheduled service was a breeze. Sam has been my service representative from the beginning and, as always, he helps me stay on track with my service appointmen service was a breeze. Sam has been my service representative from the beginning and, as always, he helps me stay on track with my service appointments. I am always treated as a valued customer by all the staff and I trust the service department to keep my car in great shape. That’s everything I need to keep me coming back to Butler Toyota. More

Very clean family oriented dealership. Everything was handled in a professional manner. Worked was performed in a timely manner as well. Restrooms were also clean handled in a professional manner. Worked was performed in a timely manner as well. Restrooms were also clean More

Mark Patrick gave us good attention, in person and on the phone. No high pressure sales tactics. Three days after we bought the car, we drove over there, and he climbed in the back seat with us and spent as phone. No high pressure sales tactics. Three days after we bought the car, we drove over there, and he climbed in the back seat with us and spent as much time as we wanted showing us how to use some of the features. The other employees we interacted with were very pleasant and friendly. More

Prompt and courteous service. As always, Larry Cummings provided excellent customer service!! I was also impressed by Blake, the shuttle driver who drove me home while car was being serviced and picked be provided excellent customer service!! I was also impressed by Blake, the shuttle driver who drove me home while car was being serviced and picked be up when it was completed. More

Recall Staff is wonderful. I have never had a bad experience. From the time I bought my car in 2014. I have nothing but positive thing to say about Butler To Staff is wonderful. I have never had a bad experience. From the time I bought my car in 2014. I have nothing but positive thing to say about Butler Toyota! More

Used Car Sales Experience I traveled about 40 miles from Warner Robins to Butler Toyota in Macon. I thought I was going to buy a Tundra that day. But, my experience with the I traveled about 40 miles from Warner Robins to Butler Toyota in Macon. I thought I was going to buy a Tundra that day. But, my experience with the used car salesman Mark Patrick was the absolutely, without a doubt, the worst experience I have ever had in buying a car at a dealership. Mark was very unprofessional with me from the get go. I had questions that he could not answer and when he did answer, he said it in a very demeaning way., Like, why are you asking such a dumb question. But, I let it go for a while until he called me a name. He said "OK, champ" during negotiations. Mark didn't like the fact that I knew what questions to ask and what I should pay for and how to negotiate. Finally, I got up and left. I was not going to pay commission to someone who belittled me. I don't know how a dealership could hire such an unprofessional person to talk with a potential buyer. More

oil change, tire rotation Butler provided good service, Sam took care of my car; I used coupon sent in the mail, plus some pts accrued at Butler, pleased with car care Butler provided good service, Sam took care of my car; I used coupon sent in the mail, plus some pts accrued at Butler, pleased with car care More