Butler Toyota
Macon, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The sales staff was very professional and pleasant, but stretched too thin and poorly supported by the rest of the dealership. It took all day -- 5+ hours -- to complete a cash purchase of our Certified U stretched too thin and poorly supported by the rest of the dealership. It took all day -- 5+ hours -- to complete a cash purchase of our Certified Used Tacoma. Sometime during the wait, we learned that there was only a single key for the vehicle; though the salesman assured us they would make a second key the following week. A few days later later, we received a call from the service department informing us of a safety recall that needed to be addressed. Getting these issues addressed has been a nightmare requiring THREE separate trips to the dealership. Butler Toyota has far surpassed any doctor's office in the lack of respect for the customer's time. More
Yes, it may be a little bit of a wait for your oil change etc., but they inform you when you arrive what your expected wait time may be for your appointment. Everyone is incredibly nice at the dealership and etc., but they inform you when you arrive what your expected wait time may be for your appointment. Everyone is incredibly nice at the dealership and the facilities are clean and comfortable. JD is an outstanding salesman and I highly recommend him to any potential toyota buyers. He recognizes me anytime I am at the dealership for my vehicle's service appointments and always makes it a point to speak. He took care of me after the paperwork was signed on my new toyota RAV 4, when we had a minor issue with the car, just as well as he did when he was making the sale. I will always buy Toyota going forward. More
Butler Toyota exceeded my expectations in finding exactly the build I wanted for my new Tundra, much faster than estimated. Ali and JD were a pleasure to work with. the build I wanted for my new Tundra, much faster than estimated. Ali and JD were a pleasure to work with. More
Great Dealership with really caring employees! The building and grounds are really kept clean and appealing. Love the waiting area as it’s comfortable and even has coffee! The building and grounds are really kept clean and appealing. Love the waiting area as it’s comfortable and even has coffee! More
My husband and I purchased Camry 2025 Troy the salesman helped us with everything and he was great and the financial service was good too I think the car price is reasonable vs others dealers. I will defin helped us with everything and he was great and the financial service was good too I think the car price is reasonable vs others dealers. I will definitely recommend friendly Butler Toyota More
Reasonable to work with. Respectful and thoughtful. Wanted to meet our needs. Knowledgeable of vehicle we were looking to purchase. Respectful and thoughtful. Wanted to meet our needs. Knowledgeable of vehicle we were looking to purchase. More