Butler Toyota

Friendly service and an exceptional car buying experience. Chris Berryhill at Butler Toyota in Macon, GA is a caring and professional salesman experience. Chris Berryhill at Butler Toyota in Macon, GA is a caring and professional salesman More

Beware of smiling faces. This is a very friendly dealership but their practices are shady to say the least. I bought a truck from them and almost bought an SUV from them, but This is a very friendly dealership but their practices are shady to say the least. I bought a truck from them and almost bought an SUV from them, but the second time I walked away. Each time, here was the sales process: Once a sale price is agreed upon, they’ll throw in some curve xxxxx. 1) they’ll pressure you to use Toyota financing, stating that there is no deal unless Toyota financing is used. 2) they’ll insist that the deal also requires financing at a very high rate (for me they said 5% APR even though my credit score was above 800). 3) If you don’t agree with the high interest rate, they will strongly encourage you to take the loan and refinance later, otherwise the deal is off. They will also insist that you wait 3 payments until you refinance to avoid penalties (to the dealer) from Toyota finance. 4) they won’t allow money down since they’re after that interest money. If you try to make a large down payment then the deal is off. They will encourage you to take the deal and make a large payment after the loan has started. I’ve bought about 15 cars in my day and this place was by far the most dishonest. Avoid this place. More

Terrible customer service. Bought a Camry in May and months later, they still haven't provided me with a title. Hours have been spent calling, texting, and trying to get this s Bought a Camry in May and months later, they still haven't provided me with a title. Hours have been spent calling, texting, and trying to get this straightened out. Loan company is threatening to cancel my loan because I cannot provide a title to the Camry. More

The service was very good. Everything went smooth. Great service and they know they're craft. Everything went smooth. Great service and they know they're craft. More

Brian Hatfield will be my advisor from now on. He was knowledgeable and very helpful. He was knowledgeable and very helpful. More

Butler Toyota in Macon Georgia is by far, hands down, the best dealership I have ever had the pleasure of visiting. Our salesperson, Kendra Wilson, was exceptional! Not only did she obtain the vehicle with t best dealership I have ever had the pleasure of visiting. Our salesperson, Kendra Wilson, was exceptional! Not only did she obtain the vehicle with the correct specifications I desired, but she also made sure I had transportation until the time my vehicle arrived. Everyone at this dealership is friendly and accommodating. This is not your typical dealership. This is the place where you decide that they will get your business for life! More

They always do a great job. Service is always fast. We’ve been going to them for years. Service is always fast. We’ve been going to them for years. More

Very pleasant and timely service. Brian is always knowledgeable and keeps you informed about your vehicle Brian is always knowledgeable and keeps you informed about your vehicle More

Amazing customer service. Clean facility with extra friendly staff. Service department Always greeted with a smile and immediately asked any questions I had Clean facility with extra friendly staff. Service department Always greeted with a smile and immediately asked any questions I had More

Nice experience and blessed to have the truck on the lot that I was looking for. I would recommend. that I was looking for. I would recommend. More