Butler Toyota

Sam was quick, efficient, informative and very pleasant to work with. He was a complete gentleman, and even brought me items I had left in his office. The service was very quick and I didn't have a long wa to work with. He was a complete gentleman, and even brought me items I had left in his office. The service was very quick and I didn't have a long wait at all! In fact, it was completed in record time compared to most dealerships' service departments I've used to service my vehicles. Things seem to run like clockwork there! Also, the service advisor's area was neat and clean. The service drive was neat and clean - no grease or oil on the floor at all. The young lady who greeted me at my car was warm and pleasant. The customer waiting lounge was large, comfortable and well appointed. Butler Toyota service was the best I've received anywhere...even when I was driving Audis or Mercedes. A class A Job! More

Good sales and dealer experience. Had to wait a while but it was worthwhile. Glad to get my RAV4! Had to wait a while but it was worthwhile. Glad to get my RAV4! More

I had serviced at Butler Toyota last week and knew I had some issues. They were very honest with me concerning my issues and the cost. I have a older car and the repair would cost more than the value of the some issues. They were very honest with me concerning my issues and the cost. I have a older car and the repair would cost more than the value of the car. I really appreciated their honesty and valued their opinion and recommendations. I have ALWAYS received great service from this dealership and myself as well as the community appreciates you. I will always be a loyal customer. More

I really had a great experience at Butler Lexus however my partner was looking for a certain car and he found one here. Since I had great experience with the Lexus dealership I told him. let's try and get my partner was looking for a certain car and he found one here. Since I had great experience with the Lexus dealership I told him. let's try and get it. I had to work so I sent him he purchased it. Now I check it out and the drivers survivor is completely broke off and I see a small chip in the windshield which has spread across the window after 2 weeks of ownership. I had him call about the sun visor they told us they discounted the card a whopping $175 so there was nothing they could do which is BS. The car also has a bad tensioner pully making a rattling noise . I was very happy with Butler for my 22 Lexus but this experience I hate so say it will more than likely keep me from doing business with any of the Butler dealerships in the future. We have a copy of a list if things where it went through inspection even says they ordered the visor I just feel like if a proper inspection was done these things would have been fixed. More

Have my Tundra serviced at Butler for years. Their work is excellent and it is ready when planned. Great job. Thanks again. Their work is excellent and it is ready when planned. Great job. Thanks again. More

The sales department was awesome. Was never told no while negotiating. Everything I needed to make the deal happen was easily met. Even had the thermostat go out in the truck I bought Was never told no while negotiating. Everything I needed to make the deal happen was easily met. Even had the thermostat go out in the truck I bought after a few days of buying. Even though I did not buy a warranty (used truck) they stepped up and took care of it at no charge to me. Hunter Thompson in sales and Kate Mcdevitt in service. Easiest and most hassle free buying experience and service I have ever received. More

Went into the dealership for 20k mile service. Dealership service representatives were very responsive and courteous. Speed of service met expectations. Dealership service representatives were very responsive and courteous. Speed of service met expectations. More

MY SERVICE ADVISOR SAM, HE IS ONE OF THE BEST IN THE BUSINESS, GREAT PROFESSIONALISM. BUSINESS, GREAT PROFESSIONALISM. More

Seletha was very helpful. She made the process pretty simple and easy. The process was pretty fast and she was very knowledgeable. With her help I was able to move forwa She made the process pretty simple and easy. The process was pretty fast and she was very knowledgeable. With her help I was able to move forward with a purchase of my new vehicle. More

Mechanic don’t check the certain thing and tell the customer for need to be replaced like wiper blade,air and ac filter and battery,I did replace my self before a month and telling me that need replace customer for need to be replaced like wiper blade,air and ac filter and battery,I did replace my self before a month and telling me that need replacement,thats wrong,wrong ,wrong More