Butler Toyota

Larry was very professional. I loved my chauffeur Shorne. I DID NOT like that I had missed one of my free services on June 3rd when I was not even aware!! Customers should receiv I loved my chauffeur Shorne. I DID NOT like that I had missed one of my free services on June 3rd when I was not even aware!! Customers should receive a courtesy call, email & text regarding services. Also classes for seniors(at least) on how to operate the car w0uld be greatly appreciated!! Just my opinion!! I took trigonometry in college that was easier to learn but I did have a teacher! More

Service department changed the oil in our new 2022 Toyota RAV4 and left the oil drain plug loose. On the second oil change at 15000 miles they did it again. This time it flooded our garage with motor oil. We RAV4 and left the oil drain plug loose. On the second oil change at 15000 miles they did it again. This time it flooded our garage with motor oil. We had to have the vehicle towed. Called the service manager twice only to get voicemail. The general manager never returned my call. I took pictures and documented. I will call Toyota to file a formal complaint. More

Easy to make a service appointment; drove in 10 minutes before and the Service Advisor took my Tacoma in right away. Oil Change, Cabin Air Filter replaced, multi-point inspection, air in tires, fluids top before and the Service Advisor took my Tacoma in right away. Oil Change, Cabin Air Filter replaced, multi-point inspection, air in tires, fluids topped up. I waited in A/C comfort and was ready to go in 1 1/2 hours. Thanks Butler Toyota....! More

Larry is the best. He has been and continues to be knowledgeable, professional and demonstrates the type of service that makes me continue to drive from Atlanta to Mac He has been and continues to be knowledgeable, professional and demonstrates the type of service that makes me continue to drive from Atlanta to Macon, bypassing several other Toyota dealerships. I actually have a Toyota dealership less than 10 miles from my house, but there is one main thing that they are missing, LARRY. More

Needed an oil change, spoke to 2 service agents before dropping off. Mister Larry called to ask me why I brought in my car. "I need my oil changed, didn't this information get passed on to you?" He said t dropping off. Mister Larry called to ask me why I brought in my car. "I need my oil changed, didn't this information get passed on to you?" He said that all he had was the word "maintenance" and wanted to clarify. I'm not mad at Larry, he did the right thing. Upon pick up, when I saw my white car, the door and hood were smeared with black grease hand prints. I started my car and billows of white and yellow smoke came out. I quickly shut off the car. Larry came running out to the parking lot apologizing. "I'm sorry, they are supposed to drive the car when they put in the fuel line cleaner. It won't hurt you." I pointed out the black grease stains and he said it was from the rain. "No, look closely, it's hand prints." He asked a guy to come clean it off. Overall, I usually have a good experience. But quite disappointed with yesterday's oil change and maintenance service from start to finish. More

All sales people need to be trained by Angelica Angel. She was friendly, professional, and informative. She made me feel comfortable about my purchase. Brett Brindley was also very friendly and profes She was friendly, professional, and informative. She made me feel comfortable about my purchase. Brett Brindley was also very friendly and professional. He answered all my questions and helped me understand things as I made decisions. It was a great experience overall! I’m especially thankful for the two mentioned above. Love my car! More

Seletha Dotson was an extremely helpful salesperson. We received all the information we needed and the whole trasanxrion took place smoothly and promptly. We received all the information we needed and the whole trasanxrion took place smoothly and promptly. More

Excellent knowledge of the vehicle. Great salesman. Trayvon, or Tray. Easy experience. Overall excellent experience. Great salesman. Trayvon, or Tray. Easy experience. Overall excellent experience. More

I’m a regular, this is the 3rd or 4th vehicle they have kept serviced for me. Service great as always, nice waiting area, and fair prices. kept serviced for me. Service great as always, nice waiting area, and fair prices. More

Brooke was very nice and helpful and really helped thru the process. I would surely recommend her to all my friends the process. I would surely recommend her to all my friends More