Butler Toyota

Diagnosed and replaced bad starter Was traveling from Florida to Wisconsin with an overnight stay in Macon. In morning, car would not start so had it towed to Butler Toyota. They diagno Was traveling from Florida to Wisconsin with an overnight stay in Macon. In morning, car would not start so had it towed to Butler Toyota. They diagnosed the problem shortly after arrival and recommended replacing the starter, which they did not have on hand. They ordered the new part on a Friday afternoon, received it the next morning, and had us back on the road before noon on Saturday! While waiting, they found a room in a nearby hotel for us, provided shuttle service, and even stopped at a local drug store for us enroute to the hotel. Shuttle picked us up next morning and we were on our way! Without exception every person we met at Butler was warmly welcoming, very helpful, and professionally competent. Knowing full well that We were just passing through Macon and so not likely to be a return customer, they treated royally. If I lived in that area, they would get all my business, without question! More

Great customer service Curtis spent a lot of time with us, and was very knowledgeable and patient during the whole shopping and negotiation experience. He is energetic and h Curtis spent a lot of time with us, and was very knowledgeable and patient during the whole shopping and negotiation experience. He is energetic and helpful, and I believe works well with all types of customers, and is willing to learn from them as well (this is coming from someone who is a bit older and has some physical limitations). More

First 5000 Service Called and set us an appointment for the first 5000 mike service of my Tacoma. Everyone from Receptionist to Service Writer I dealt with very courteou Called and set us an appointment for the first 5000 mike service of my Tacoma. Everyone from Receptionist to Service Writer I dealt with very courteous and willing to help in any way. Definitely will deal with Butler Toyota agin in the future. More

Oil change service Jerry always looks after me and my truck! Great service as always! He makes sure the work is done and in a timely manner. Thanks! Jerry always looks after me and my truck! Great service as always! He makes sure the work is done and in a timely manner. Thanks! More

Excellent Service I took my 2012 Tundra Crewmax in because the driver door would only lock manually. I had an appointment for 8:00 AM. My problem was diagnosed and repa I took my 2012 Tundra Crewmax in because the driver door would only lock manually. I had an appointment for 8:00 AM. My problem was diagnosed and repaired in an hour. I bought my Tundra brand new from Butler. Butler Toyota has performed all of my service work. Larry Cummings has been my go to Service advisor for several years. I highly recommend Butler Toyota! More

Truly Exceptional My salesman Rashod King made sure I was truly satisfied with my new Rav-4! He even showed me twice how everything works! , set my radio stations, and My salesman Rashod King made sure I was truly satisfied with my new Rav-4! He even showed me twice how everything works! , set my radio stations, and set my phone up. More

Friendly and Fast I visited Service Department for an oil change. The oil change was completed in a short amount of time. The customer service was excellent and waiting I visited Service Department for an oil change. The oil change was completed in a short amount of time. The customer service was excellent and waiting area was clean and comfortable. More

great customer service I had a great experience with miss Wendy Hollis she is such a sweet and caring sales person. she cares about the customer needs and wants. she's make I had a great experience with miss Wendy Hollis she is such a sweet and caring sales person. she cares about the customer needs and wants. she's makes sure the customer is well satisfied More

Great Experience Great experience buying a car from these guys. There was very little back and forth and the price on the car and my trade was very fair. Great experience buying a car from these guys. There was very little back and forth and the price on the car and my trade was very fair. More

Excellent service! The service experience was excellent as well as the customer service. I would highly recommend Butler Toyota for any vehicle needs and service and mai The service experience was excellent as well as the customer service. I would highly recommend Butler Toyota for any vehicle needs and service and maintenance of your vehicle. More