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Butler Nissan

Macon, GA

4.9
131 Reviews

4500 Riverside Dr

Macon, GA

31210

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Showing 131 reviews

July 19, 2022

Avoid dealership, they are the worst people to deal with when buying a vehicle. They lie and cheat you through the whole process!!! Will not recommend this dealership to anyone!! That was my 1st and last ti More

by Loha025
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Taylor, Jay Davis, Amber Middleton
Jul 21, 2022 -

Butler Nissan responded

Leila Hillman, We are sorry to hear you had a bad experience here at Butler Nissan. According to our phone records, we have no record of any issues. We have the carfax on your vehicle which you signed at time of purchase stating no accidents and no damage has been reported. Even when pulling a carfax up to date it shows no accidents or damages. Service records indicate you have had one oil change since your purchase in February. I can provide you with all the details if you are interested. You also purchased a Certified Preowned Nissan. Which means you have Warranty 100,000 miles or 7 years which ever comes first. You should have also received that paperwork at the time of purchase. Please give us a call to discuss this further. Amber Nelson Owner Loyalty Manager 478-781-8440

Jul 21, 2022 -

Loha025 responded

I have phone records that say otherwise. I have messages, pictures and videos that were sent to GT Gary Taylor.. He said that he would let his manager know and they would give us a call back but they didn’t, we had to call him back and he said that his manager Chris would be giving us a call. Chris called and said that there was nothing they could do about the damage and that the car belonged to us.

June 29, 2022

We always have a great experience with Butler Nissan! Jay Davis is a great general manager and makes sure we get exactly what we need at the best price! He also is careful to follow up and do whatever it More

by jerry_elder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Taylor, Jay Davis, Amber Middleton
Jul 02, 2022 -

Butler Nissan responded

Thank you again for taking the time to let us know how we did. We appreciate your support and kind compliments. We hope you have a great day!

June 29, 2022

It's always a pleasure to use the service department at Butler Nissan. They are very helpful. They keep you informed to what you car needs. Quick and friendly service. More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Middleton
Jun 30, 2022 -

Butler Nissan responded

Thank you so much for the 5-star review Maureen. We appreciate your feedback and business!

May 28, 2022

I was looking for a car online. Spoke with Amber. She was able to answer all my questions. Trust me there was MANY! when I got to the dealership Everything was as Amber said it was. More

by Nikkim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Davis, Amber Middleton
May 31, 2022 -

Butler Nissan responded

Thank you Nikki, for the 5-star review and kind remarks towards our team member. We appreciate your business!

May 28, 2022

Breanna P was very Helpful! I will continue to use her as my Advisor! She kept me updated the entire time! She even made sure my vehicle was cleaner than when I dropped it off! More

by Nikkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breanna Passmore
May 31, 2022 -

Butler Nissan responded

Thank you Nikki, for the 5-star review and kind remarks towards our team member. We appreciate your business!

May 26, 2022

Just got my first oil change after buying my car in September! The service team is always eager to help and they make sure you know exactly what is done to your car step by step. I love how quickly the More

by Wileymalorey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Lossiah
May 27, 2022 -

Butler Nissan responded

Thank you for your kind review of Butler Nissan. We appreciate your business and look forward to your next visit!

May 26, 2022

Staff is super knowledgeable and helpful! I just recently had my 2020 Pathfinder serviced and I was kept informed and updated every step of the way. More

by allisonjones525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breanna & Bryan, Amber Middleton
May 27, 2022 -

Butler Nissan responded

Thank you for your kind review of Butler Nissan. We appreciate your business and look forward to your next visit!

May 26, 2022

The service department is friendly, quick and affordable. I worked from my laptop while my vehicle was being serviced with their free Wi-Fi. As always, a great experience from the Butler dealerships. More

by reewoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Lossiah
May 27, 2022 -

Butler Nissan responded

Thank you for the wonderful review and compliments. We appreciate your business and look forward to your next visit!

May 26, 2022

The service department is always quick and informative. Everyone is so nice and welcoming. The waiting area is set up very nice with a tv and magazines. These people know their stuff! More

by aaliyahw1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Griggs, Chad Lossiah
May 27, 2022 -

Butler Nissan responded

Thank you for your kind review of Butler Nissan. We welcome you back next time! Thank you!

May 14, 2022

My advisor Breanna Passmore was very helpful and did everything she could to help me and make my experience less traumatic More

by Gaineychantel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breanna passmore
May 19, 2022 -

Butler Nissan responded

Thank you, Chantel, for the 5-star review! We appreciate your kind remarks and feedback!

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