Butler Lexus of South Atlanta

Excellent, Efficient Transaction I buy many cars and recently bought a 2018 Nx300 AWD for my wife. We traded a 2017 Nx200 Fsport. We knew exactly which car we wanted before arriving I buy many cars and recently bought a 2018 Nx300 AWD for my wife. We traded a 2017 Nx200 Fsport. We knew exactly which car we wanted before arriving by looking through their inventory online. We drove down from Roswell since the Atlanta dealers did not have the car we were looking for. Jason Sparks met us at the door and was very professional. We made a deal in 45 minutes and were on our way back to Roswell within a total of 2 hours from arrival with our new car. The entire team including sales management, business office and Jason made this transaction comfortable, quick and easy. Having bought Lexus’ from all 3 stores in Atlanta, I can assure you this was the most efficient and professional. We do not keep cars more than a year, so we will return to Butler. More

Awesomely Refreshing My Lexus Experience was Awesome! Everyone was proficient and professional. My Sales woman Lashonda Love 💘 was knowledgeable, professional and My Lexus Experience was Awesome! Everyone was proficient and professional. My Sales woman Lashonda Love 💘 was knowledgeable, professional and provided an excellent presence to my Special situation. I am so thankful for the mucg needed attention I received from the Lexus Team! The Sales Manager Found me tbe Perfect Car to fit my personal need.. Ohh, I certainly cannot leave out my Technology Guy David! So excited to work and learn from him! Even the Finance Manager was Awesome!! 2 Thumbs Up and 5 🌟🌟🌟🌟🌟 Everyone!! I Rate my Sales Person Ms. Love a 10 for making everyone I encountered become a prelevent and vital component of my purchase!!! Thank You Lexus!! I am Doing the Happy Dance 💃 💃! Nia More

Technology Specialist I just purchased my 2nd Rx350. Patrick Crawford was great, he made sure that before I left the dealership that I understood everything about the tec I just purchased my 2nd Rx350. Patrick Crawford was great, he made sure that before I left the dealership that I understood everything about the technology in my SUV. Patrick was very friendly and knowledgeable about the technology in my SUV, love that he wanted to make sure that I truly enjoyed the experience of the purchase and how to work all the bells and whistles of my car. More

Stay away from this dealership I would give 0 stars if I could. I was warned by my friend when I mentioned to him that I am going to this dealership to buy a new car. He warned me t I would give 0 stars if I could. I was warned by my friend when I mentioned to him that I am going to this dealership to buy a new car. He warned me that this dealership's detail department is notorious for screwing up the car and lo and behold I noticed the swirls and scratch marks on a brand new LS460 even before signing the paper work. I should have walked out then. But the dealership assured me it is no big deal and they can buff it out. I left the car with them and didnt even drive that night. Long story short, they attempted to fix this 4 times and the swirls are still present. Yesterday, an independent 3rd party auto business has given me a report of the paint condition (even the clearcoat is damaged while the dealership tried to fix the swirls) but the dealership managers outrightly reject and refuse to acknowledge and correct the situation by doing the right thing. I have driven to this dealership from near Mall of GA 4-5 times. They are the absolute worst when it comes to customer service and by far the worst detail department. So do yourself a favor and stay away from this dealer if possible. At any cost don't let their detail department touch your car. I bought this car 3 months ago and tried my best to not give them a bad review since I hoped they will do the right thing and make this a positive experience for me. Today I was let down again and I had to share this for others so they can make an informed purchase. As a small business owner, I feel bad for writing a negative review but not taking care of an obvious issue and giving a runaround to the customer demands one. I hope the powers to be at Butler Lexus can intervene and remedy the situation instead of ignoring a small fish like me. More