Butler Lexus
Macon, GA
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Complete expert service Wayne is the most experienced service advisor I have ever worked with. Along with the service crew, I know my RX 330 will be taken care of. Wayne is the most experienced service advisor I have ever worked with. Along with the service crew, I know my RX 330 will be taken care of. More
Pleasant and no nonsense We were very pleased with the comfortable atmosphere. Our questions were answered clearly and left feeling very proud of our homework done and the ov We were very pleased with the comfortable atmosphere. Our questions were answered clearly and left feeling very proud of our homework done and the overall purchase. More
Service on the car Had a dead battery. Called Wayne and he advised me what steps to take. Had the car jumped and brought it to the service department. The battery was Had a dead battery. Called Wayne and he advised me what steps to take. Had the car jumped and brought it to the service department. The battery was replaced and the car was cleaned. Did not have to wait long. More
Courteous, Timely. Price within reason. Price was reasonable. Timely response. Courteous employees. My car drove well after balancing of tires. My car was cleaned. Waiting area was a pleasan Price was reasonable. Timely response. Courteous employees. My car drove well after balancing of tires. My car was cleaned. Waiting area was a pleasant experience. More
Superb Dealership I have totally enjoyed my experience at Butler Lexus. Mr. Wayne is very professional, loyal, and knowledgable of his field. I have recommended to fr I have totally enjoyed my experience at Butler Lexus. Mr. Wayne is very professional, loyal, and knowledgable of his field. I have recommended to friends who are interested in buying a Lexus. More
Pleasant Zack was easy to deal with - he showed me everything I wanted to see and answered all my questions. And he did all this with a smile and calm demeanor Zack was easy to deal with - he showed me everything I wanted to see and answered all my questions. And he did all this with a smile and calm demeanor . More
Wayne is the best service writer I have known. When shopping for a new car in 2012, I chose another Lexus because of Wayne and the service department. He is so personable and helpful. When shopping for a new car in 2012, I chose another Lexus because of Wayne and the service department. He is so personable and helpful. More
Super excellent Service Excellent Serv on my 2012 LS460L. Always completed on time as promised! Clean and comfortable waiting room with coffee and other beverages, Loaner Excellent Serv on my 2012 LS460L. Always completed on time as promised! Clean and comfortable waiting room with coffee and other beverages, Loaner car is furnished when booked in advance! More
Excellent Wayne always provides excellent and professional services. He provides recommended courses of action for completing identified needed maintenance aft Wayne always provides excellent and professional services. He provides recommended courses of action for completing identified needed maintenance after service checks. This comes across as less aggressive from a customer service view in that it's not perceived as forcing required maintenance on the customer. More
10,000 mile service Everyone is so helpful and kind. I love the great service here and they are fast and efficient. Both the sales and service experience was a good one. Everyone is so helpful and kind. I love the great service here and they are fast and efficient. Both the sales and service experience was a good one. More