
Butler Lexus
Macon, GA
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Good experience as usual except for negotiated price. Thought we should have gotten a better price based upon the fact that this is the ninth Lexus we have purchased from this dealership. Should be some Thought we should have gotten a better price based upon the fact that this is the ninth Lexus we have purchased from this dealership. Should be some kind of customer loyalty program rather than treat us like a first time buyer. More
Customer Oriented Dealership Prompt Service, Courteous Personnel, Loner Car Program is a big Plus. You might bring a dirty vehicle in for service, but you will leave with a super Prompt Service, Courteous Personnel, Loner Car Program is a big Plus. You might bring a dirty vehicle in for service, but you will leave with a super clean vehicle. Very good dealership. More
Seamless Appointment I appreciate the seamless appointement process, quality service and the tires being shined up. I do wish the car had been vacuumed out this trip, how I appreciate the seamless appointement process, quality service and the tires being shined up. I do wish the car had been vacuumed out this trip, however. More
Overall good experience with replacement of our dash. I had a dash replaced in our 2009 RX 350. My only concern was that it took quite a while to get the dash in. Communications during this waiting peri I had a dash replaced in our 2009 RX 350. My only concern was that it took quite a while to get the dash in. Communications during this waiting period were sporadic and sometimes calls were not returned. Once notified that the dash was in at the dealership everything went smoothly. Overall a good experience at this service center.. More
Excellent Prompt, Clean, Friendly. I would return for any type of service. Always on time with no remaining service issues and my car is always clean. Prompt, Clean, Friendly. I would return for any type of service. Always on time with no remaining service issues and my car is always clean. More
Excellent Customer Service I am always greeted by smiling representatives. Taken care of immediately upon exiting vehicle. Time valued by the dealership. Service representative I am always greeted by smiling representatives. Taken care of immediately upon exiting vehicle. Time valued by the dealership. Service representative very professional when speaking with me. More
Service Department The service department at Butler Lexus always gives great personalize service. Great customer care. Butler Lexus has taken great care of our 2007 GX47 The service department at Butler Lexus always gives great personalize service. Great customer care. Butler Lexus has taken great care of our 2007 GX470 and have never had any problems. More
Great Service! I came in a day earlier than my scheduled service, Rod Love worked me in with no wait time and made sure that I was well taken care of. He even progra I came in a day earlier than my scheduled service, Rod Love worked me in with no wait time and made sure that I was well taken care of. He even programmed my cell phone with the car as I could not. Thanks Butler Lexus! More
15,000 mile check-up. We have been dealing with Butler Lexus for & years and have always found them to care for us and try their best to accommodate us. We have been dealing with Butler Lexus for & years and have always found them to care for us and try their best to accommodate us. More
Very pleased with service and convince of service center which is located only a short drive from my home. Rod Love has always taken good care of us. with service and convince of service center which is located only a short drive from my home. Rod Love has always taken good care of us. More