Butler Lexus

Buy new car Service was excellent. Mike did a good job reviewing all aspects of the Lexus RX350 I was considering. Also you came to my house to pick up title and Service was excellent. Mike did a good job reviewing all aspects of the Lexus RX350 I was considering. Also you came to my house to pick up title and payment 24 hours after I took possession of the car. Very customer friendly since I live in Columbus. More

Best car buying experience we have ever had. My wife and I purchased a 2012 Lexus RX350 from Zack Cruce at Butler Lexus. The entire buying experience was excellent and the after the sale custome My wife and I purchased a 2012 Lexus RX350 from Zack Cruce at Butler Lexus. The entire buying experience was excellent and the after the sale customer service was nothing short of outstanding. We are glad we drove down from the Atlanta area to do business with Butler Lexus and I would not hesitate to recommend this dealership to anyone! More

Good experience as usual except for negotiated price. Thought we should have gotten a better price based upon the fact that this is the ninth Lexus we have purchased from this dealership. Should be some Thought we should have gotten a better price based upon the fact that this is the ninth Lexus we have purchased from this dealership. Should be some kind of customer loyalty program rather than treat us like a first time buyer. More

Customer Oriented Dealership Prompt Service, Courteous Personnel, Loner Car Program is a big Plus. You might bring a dirty vehicle in for service, but you will leave with a super Prompt Service, Courteous Personnel, Loner Car Program is a big Plus. You might bring a dirty vehicle in for service, but you will leave with a super clean vehicle. Very good dealership. More

Seamless Appointment I appreciate the seamless appointement process, quality service and the tires being shined up. I do wish the car had been vacuumed out this trip, how I appreciate the seamless appointement process, quality service and the tires being shined up. I do wish the car had been vacuumed out this trip, however. More

Overall good experience with replacement of our dash. I had a dash replaced in our 2009 RX 350. My only concern was that it took quite a while to get the dash in. Communications during this waiting peri I had a dash replaced in our 2009 RX 350. My only concern was that it took quite a while to get the dash in. Communications during this waiting period were sporadic and sometimes calls were not returned. Once notified that the dash was in at the dealership everything went smoothly. Overall a good experience at this service center.. More

Excellent Prompt, Clean, Friendly. I would return for any type of service. Always on time with no remaining service issues and my car is always clean. Prompt, Clean, Friendly. I would return for any type of service. Always on time with no remaining service issues and my car is always clean. More

Excellent Customer Service I am always greeted by smiling representatives. Taken care of immediately upon exiting vehicle. Time valued by the dealership. Service representative I am always greeted by smiling representatives. Taken care of immediately upon exiting vehicle. Time valued by the dealership. Service representative very professional when speaking with me. More

Service Department The service department at Butler Lexus always gives great personalize service. Great customer care. Butler Lexus has taken great care of our 2007 GX47 The service department at Butler Lexus always gives great personalize service. Great customer care. Butler Lexus has taken great care of our 2007 GX470 and have never had any problems. More

Great Service! I came in a day earlier than my scheduled service, Rod Love worked me in with no wait time and made sure that I was well taken care of. He even progra I came in a day earlier than my scheduled service, Rod Love worked me in with no wait time and made sure that I was well taken care of. He even programmed my cell phone with the car as I could not. Thanks Butler Lexus! More