Butler Lexus

Art is the man After missing out on the opportunity to purchase a used RX several months ago, Art was patient with me while I vascilated between a GX and an RX. He k After missing out on the opportunity to purchase a used RX several months ago, Art was patient with me while I vascilated between a GX and an RX. He kept me in mind when the exact one I wanted was traded in and took the time to reach out and get me back in the dealership. He is professional but also casual enough to not impose any pressure. We will be lifelong Lexus customers and repeat customers of Art’s because of how pleasant he has made every interaction. More

Jones The service here is great! Kayla and the entire staff was very friendly and accommodating. All personnel was very helpful and knowledgeable. All of my The service here is great! Kayla and the entire staff was very friendly and accommodating. All personnel was very helpful and knowledgeable. All of my questions and concerns were addressed. More

Great people to work with!! Very helpful people & everyone so nice, a real pleasure!!My loaner was ready when I arrived & when I returned my short wait in customer area was very Very helpful people & everyone so nice, a real pleasure!!My loaner was ready when I arrived & when I returned my short wait in customer area was very pleasant!! More

customer service Jason Nelson and Jason Thompson were excellent salesman. Beautiful dealership show room and a well staffed operation. Your customer service is outst Jason Nelson and Jason Thompson were excellent salesman. Beautiful dealership show room and a well staffed operation. Your customer service is outstanding. IT person, Antoine, is coming to Albany today to show me how to operate some of the features. He was out of the office last Friday. Keep up the good work. Jim More

Wonderful I liked the way he was personal. He did not hound me. He explained everything thoroughly. The service man that I spoke to in the back was thorough als I liked the way he was personal. He did not hound me. He explained everything thoroughly. The service man that I spoke to in the back was thorough also More

Great experience The whole experience was 5 star. Art was the best, customer service is apparently a priority. The GS 350 FSport is an awesome car, I can’t believe the The whole experience was 5 star. Art was the best, customer service is apparently a priority. The GS 350 FSport is an awesome car, I can’t believe the sport performance Lexus was able to put in a sedan! More

Wonderful! Rod has always friendly and informative. I have been dealing with Butler Lexus for over 11 years and never had a bad experience. Everyone is so friend Rod has always friendly and informative. I have been dealing with Butler Lexus for over 11 years and never had a bad experience. Everyone is so friendly and polite. More

Service Rod was very courteous informative and pleasant to work with. Cleanliness is important. Excellent car was and inspection ...... ........ ... ...... .. Rod was very courteous informative and pleasant to work with. Cleanliness is important. Excellent car was and inspection ...... ........ ... ...... ...... All employees I came in contact with were very nice and courteous! More

Awesome We had a great experience. Our salesman was helpful and knowledgeable. He found just what we asked for. Everyone greeted us and were all very professi We had a great experience. Our salesman was helpful and knowledgeable. He found just what we asked for. Everyone greeted us and were all very professional. More

Service was great Always great service. They always provide a vehicle for me to drive because I don't have another vehicle to drive. Staff is always pleasant. Price was Always great service. They always provide a vehicle for me to drive because I don't have another vehicle to drive. Staff is always pleasant. Price was a little expensive. Couldn't find discount More