Butler Lexus
Macon, GA
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Wes was amazing with picking up and dropping my car off. Also, dealership went ahead and completed the coating on the paint without having an appointment! Amazing customer service and I would highly recomme Also, dealership went ahead and completed the coating on the paint without having an appointment! Amazing customer service and I would highly recommend this dealership!!! More
My salesman at Butler Lexus Jason Nelson is great, working with me all the way. All service personnel listen and address any issues and repairs. Will definitely return, this is my second GX purchas working with me all the way. All service personnel listen and address any issues and repairs. Will definitely return, this is my second GX purchase at Butler. More
Butler Lexus has maintained my GX460 for years. I happened to look under the engine skid plate to find the second bolt they have damaged. The first time they stripped out the bolt hole and placed a I happened to look under the engine skid plate to find the second bolt they have damaged. The first time they stripped out the bolt hole and placed a cheap plastic plug. Mind you this is a heavy steel skid plate. Now they ripped the head off another bolt. I guess it’s my job to correct their damage as my service manager has no interest. To top it off, none of the damage was reported to me. I found it and brought it to their attention. If you have a Lexus with a skid plate, do the maintenance yourself and save a lot of headaches. More
I always have an excellent experience with my service. I always ask for Rod as he communicates with me and always meets my needs in a timely manner. I always ask for Rod as he communicates with me and always meets my needs in a timely manner. More