Butler Lexus

Good Service Visit I was treated courteously and efficiently from beginning to conclusion during a routine service visit. I felt that my car was thoroughly checked a I was treated courteously and efficiently from beginning to conclusion during a routine service visit. I felt that my car was thoroughly checked and secure in the knowledge that it was in a safe condition. Rod Love was the service representative I dealt with and, as always, he was very helpful. More

Buying Car. Art was a very nice and informative salesman.when I buy another one I would go back to this dealership.only problem I had was having a long wait to do Art was a very nice and informative salesman.when I buy another one I would go back to this dealership.only problem I had was having a long wait to do the financial deal although he was super nice. More

Great Service Visit Courteous,and on time! From the time I called for reservations to picking up the loaner and being called back when service was complete, everything w Courteous,and on time! From the time I called for reservations to picking up the loaner and being called back when service was complete, everything was excellent including a written report. Thanks Butler Lexus. More

Continued professional service I have purchased/leased many vehicles from Butler Lexus, and have always experienced very professional treatment. Management and staff are top-grade, I have purchased/leased many vehicles from Butler Lexus, and have always experienced very professional treatment. Management and staff are top-grade, and allow car-buying to be painless. I recommend Butler to anyone interested in Lexus. More

Great Place! I love coming here. Staff is friendly and helpful. Car is ready on time. Nice waiting area. I have never had to return for any reason. Rod Love is my I love coming here. Staff is friendly and helpful. Car is ready on time. Nice waiting area. I have never had to return for any reason. Rod Love is my service technician for several years. Rod us the best of the best! More

Butler Family Courteous, accommodating, and top notch. Allowed liberal use of cars to test drive and went out of way to insure we received the best of service. Als Courteous, accommodating, and top notch. Allowed liberal use of cars to test drive and went out of way to insure we received the best of service. Also, those who were not directly involved with the sale were very friendly and courteous. More

Art is the man After missing out on the opportunity to purchase a used RX several months ago, Art was patient with me while I vascilated between a GX and an RX. He k After missing out on the opportunity to purchase a used RX several months ago, Art was patient with me while I vascilated between a GX and an RX. He kept me in mind when the exact one I wanted was traded in and took the time to reach out and get me back in the dealership. He is professional but also casual enough to not impose any pressure. We will be lifelong Lexus customers and repeat customers of Art’s because of how pleasant he has made every interaction. More

Jones The service here is great! Kayla and the entire staff was very friendly and accommodating. All personnel was very helpful and knowledgeable. All of my The service here is great! Kayla and the entire staff was very friendly and accommodating. All personnel was very helpful and knowledgeable. All of my questions and concerns were addressed. More

Great people to work with!! Very helpful people & everyone so nice, a real pleasure!!My loaner was ready when I arrived & when I returned my short wait in customer area was very Very helpful people & everyone so nice, a real pleasure!!My loaner was ready when I arrived & when I returned my short wait in customer area was very pleasant!! More

customer service Jason Nelson and Jason Thompson were excellent salesman. Beautiful dealership show room and a well staffed operation. Your customer service is outst Jason Nelson and Jason Thompson were excellent salesman. Beautiful dealership show room and a well staffed operation. Your customer service is outstanding. IT person, Antoine, is coming to Albany today to show me how to operate some of the features. He was out of the office last Friday. Keep up the good work. Jim More