Butler Lexus

My appointments are always scheduled efficiently. Upon arrival I'm checked-in quickly, Kayla my service representative reviews my scheduled work and I'm always offered a courtesy vehicle and/or a ride if arrival I'm checked-in quickly, Kayla my service representative reviews my scheduled work and I'm always offered a courtesy vehicle and/or a ride if I choose not to wait. I'm very pleased with my service and appreciate the courtesy car wash. Thank you Butler Lexus! More

The entire team, Scott, Jason, Chad and Antoine listened to all my needs and said YES-YES-YES. I traveled over 400 miles to buy from Butler (Macon) and I'll do it again the next time anyone in my family nee to all my needs and said YES-YES-YES. I traveled over 400 miles to buy from Butler (Macon) and I'll do it again the next time anyone in my family needs a vehicle. Every aspect of the transaction was TOP SHELF--BLUE RIBBON--FIRST CLASS!!! Thank You Gentlemen More

Reagan is the best! Service was done quickly and professionally! The car was finished before promised. Customer satisfaction is clearly the number one priority at Butler Lexus service! professionally! The car was finished before promised. Customer satisfaction is clearly the number one priority at Butler Lexus service! More

Fantastic service. Jason Nelson responded to my inquiry at 8 a.m. the following day and made the car buying experience as easy as 1, 2, 3. Would highly recommend. at 8 a.m. the following day and made the car buying experience as easy as 1, 2, 3. Would highly recommend. More

Great service from Rod Love & Lexus Service Team. They are very helpful & courteous. Very accommodating and vehicle is ready when promised. Rod is quite efficient are very helpful & courteous. Very accommodating and vehicle is ready when promised. Rod is quite efficient More

Jacob was my sales representative and he was wonderful. He was very professional and made trading my GS 350 for a NX 300 a great experience. I have purchased many vehicles in the past and never have I had He was very professional and made trading my GS 350 for a NX 300 a great experience. I have purchased many vehicles in the past and never have I had such top notch service. I highly recommend Butler Lexus! More

Mr. Love, my advisor did a fantastic job of updating on what was to be done and what was done when I picked car up what was to be done and what was done when I picked car up More

IF YOU OWN A LEXUS...THERE IS NO BETTER PLACE ON THE PLANET TO GET YOUR CAR SERVICED THAN BUTLER IN MACON!!! Had a 60,000 mile service and new fuel pump installed on a LS460. Drove it home and had an is PLANET TO GET YOUR CAR SERVICED THAN BUTLER IN MACON!!! Had a 60,000 mile service and new fuel pump installed on a LS460. Drove it home and had an issue with one of the O-Rings in the new pump. They came and picked up the car (tow), provided us with a loaner, fixed the issue and returned our vehicle the next day!! Fully stood by their work and made sure every detail was covered...they even shined it up for us! The big kicker is that I drove 90 miles to get it serviced and they still delivered on their promise of A-1 service. Reagan, the service rep was the nicest, most knowledgeable rep I have ever encountered! Trust me when I tell you...BUTLER LEXUS MACON IS A-1!!! Can’t wait to see them again in 6 months! More

A great experience! They are always pleasant and very helpful. I called on Friday and got my appointment on Monday, along with a loaner car helpful. I called on Friday and got my appointment on Monday, along with a loaner car More

I think I bought my first Lexus in 1990 and have had a Lexus since then. I have a RX350 now which I love. The Service Department does a Fantastic job of keeping my Lexus in great condition! Lexus since then. I have a RX350 now which I love. The Service Department does a Fantastic job of keeping my Lexus in great condition! More